Identité de l’émetteur et informations sur la société
La marque PAYEER a successivement opéré via des entités en Géorgie, en Estonie, en Lituanie et au Paraguay. Avant sa fermeture, l'entité listée sur le site était PAYEER E.A.S., enregistrée au Paraguay sous le numéro 80140848-2, mais l'Unité d'enquête sur les crimes financiers de Lituanie a confirmé que cette entité paraguayenne n'était pas enregistrée en Lituanie comme prestataire de services sur crypto-actifs et n'était pas soumise à sa surveillance. La carte historique PAYEER Platinum MasterCard était émise par l'établissement de monnaie électronique de Gibraltar Wave Crest Holdings Limited sous licence Mastercard, PAYEER gérant le portefeuille, la conversion de solde et l'interface client.
Mastercard expérience de carteDisponibilité régionaleLes conditions peuvent changer
Remarque:Cette carte a cessé d'être émise et utilisée ; la page de connexion du site officiel de Payeer indique que l'ensemble des services a été fermé en raison du dix-neuvième paquet de sanctions de l'Union européenne contre la Russie du 23 octobre 2025. Le site officiel ne conserve actuellement que le contact du service client et les dispositions de retrait de solde ; les autorités demandent aux utilisateurs de retirer eux-mêmes leur solde avant le 5 janvier 2026.
Variantes et différences de frais
Comparez les frais vérifiés entre formats et gammes
PPAYEER Platinum MasterCard
Format
Virtuelle + physique
Frais
Frais mensuels
Gratuit
Aucun frais de maintenance pendant trois ans selon l'historique
Frais d’émission
Gratuit
Émission et activation gratuites
Frais de distributeur
1.99 USD
3,50 $ lors du change ; des frais supplémentaires peuvent être facturés par le distributeur
Frais de change
2.5%
Prélevé pour les transactions dans une devise autre que celle de la carte
Frais de rechargement
—
Frais de transaction échouée
—
Récompenses
Cashback
—
Cashback en crypto
—
Récompenses de staking
—
Taux annuel de staking
—
Bonus de bienvenue
—
Prime de parrainage
—
Limites
Plafond de dépenses quotidien
Illimité
Aucune limite quotidienne pour les achats selon l'historique
Plafond de dépenses mensuel
—
Plafond de retrait au distributeur
400 EUR
400 $ ou 400 € par jour ; après vérification, 2 000 $ ou 2 000 € par jour ; selon le niveau d'identité
Réseau
mastercard
Les frais peuvent varier selon la région, la gamme et la politique officielle. Vérifiez les dernières conditions officielles.
Régions et disponibilité en Chine
Statut de demande d’après les sources publiques, les politiques officielles et les retours d’utilisateurs. Il ne s’agit pas d’un conseil de souscription.
✓
Régions disponibles
La demande ou l’activation normale est possible
1
🌐No Open Regions
Preuve
Officiellement pris en charge
×
Régions non prises en charge ou restreintes
La demande ou certaines fonctions sont indisponibles ou restreintes
Exigences et limites actuelles de vérification d’identité
KYC obligatoire
OuiObligatoire
Niveau KYC
KYC par niveauxExigence confirmée
Justificatif de domicile
OuiObligatoire
Documents acceptés
Passeport / Carte d'identité nationale / Permis de conduire / Relevé bancaire / Facture de services publics
Délai de vérification / limites régionales
Les documents de base peuvent être traités rapidement ; la vérification supplémentaire et l'examen manuel de conformité prolongent le délai.
Prestataire KYC
Non divulgué
Mise à jour
28 juil. 2026
Compatibilité de paiement
Statut et date de mise à jour par scénario de paiement · La disponibilité réelle peut varier selon la région, le commerçant et la politique de l’émetteur
Aperçu de la compatibilité12 scénarios
Pris en charge0
Non pris en charge12
Mise à jour28 juil. 2026
Portefeuilles numériques
Alipay
Non pris en charge
28 juil. 2026
Portefeuilles numériques
Apple Pay
Non pris en charge
28 juil. 2026
Services d’espèces
Retrait au distributeur
Non pris en charge
28 juil. 2026
Outils d’IA
ChatGPT
Non pris en charge
28 juil. 2026
Outils d’IA
Claude
Non pris en charge
28 juil. 2026
Portefeuilles numériques
Google Pay
Non pris en charge
28 juil. 2026
Outils d’IA
Midjourney
Non pris en charge
28 juil. 2026
Paiements en magasin
Paiement en magasin
Non pris en charge
28 juil. 2026
Achats en ligne
Achats en ligne
Non pris en charge
28 juil. 2026
Portefeuilles numériques
PayPal
Non pris en charge
28 juil. 2026
Abonnements
Paiement d’abonnements
Non pris en charge
28 juil. 2026
Portefeuilles numériques
WeChat Pay
Non pris en charge
28 juil. 2026
Avis d’utilisateurs
10 avis approuvés associés à cette carte
Plus récents d’abord
Andrea Ramíreztrustpilot★ 1 / 5
Desde diciembre 2025 no he obtenido…
Desde diciembre 2025 no he obtenido respuesta de payeer, me indicaron que iban a reembolsar y no me han dado respuesta, no es justo tanta espera, por favor revisar y solucionar.
PAYEER.COM OFFICIALLY STOLE OUR MONEY , since 1st february the web dissapear , the support email not working anymore , since more of 3 months ago they send me a email saying my kyc was approved and i will receive my 800 usd but all was a lie , the web media is in silence , i dont know how many people was robbed by payeer.com but here on trustpilot no more of 500 complaints , PAYEEREXCHANGE is a scam too they ask the double you have on your payeer wallet for recover the original balance , THIS ARE THE PERSONS WHO STOLE OUR MONEY
Liubov Svezhentseva ,
Anton Stjopotškin ,
Ekaterina Olegovna Gorshkova ,
Sergey Mayzus ,
Kosolapova Evgenia Nikolaevna ,
Anton Stjopotškin, Estonia ,
Joseph Olatilewa Jaiyeola, Estonia ,
Ekaterina Olegovna Gorshkova, Russia ,
Liubov Svezhentseva, Russia ,
Kosolapova Evgenia Nikolaevna, Russia ,
Elena Kulbikova, Russia ,
Sergey Mayzus, Russia ,
Dmitri Allikas ,
Stanislav Lattu ,
PLEASE EVERYONE WHO READ THIS REPORT THIS SCAMMERS TO FBI , EUROPOL ,
FOR THIS PERSONS END IN JAIL SOON .
i just merged my account. But they asked me to pay $50+ to activate my account!!! what activation? I just wanna get my OWN MONEY back. it is so obvious that this is a BIG SCAM
& by the way, its not payeerexchange.com
its payeer-exchange.io
Now I understand. Reactivation is the key word for successful withdraw in the new payeer system, I didn’t get it at the first time now I do, advice is the best thing you can get from someone who loves you. I know many people won’t understand this if I didn’t explain well enough. When I heard about the new payeer system I didn’t believe that much but at the same time I can’t lose my money just like that without giving it a try which I tried and first step was that I was asked to merge my account then here comes to the second step I was asked to verify my kyc which led to the third step account reactivation but I didn’t agree with the account reactivation process because I was asked to deposit into my account which I was not sure of if it will work if I deposited for my account reactivation so I left than I told my mom who is now 71 years old about it here was what she said to me ( TRYING IS NEVER A SIN BUT GIVING UP IS AND IT IS WHO GIVES UP HE/SHE IS THE LOSER ) so I understand the language cause I always believed the my mom is so wise, then I went back to the new payeer system and clarify things again with them and made the deposit this was how my account was activated immediately and I was able to withdraw my money back without wasting any time. I want to use the opportunity to say what a great mom you are to me your advice has helped me again and I knew it that you always knew the best
I won’t apologize to payeer now regardless that now they have given me my credit
I have say bad words about payeer on so many reviews platforms but i have no apology cause I won’t do that if they didn’t block my account for the first time but I will try to replace it all now that I have access my account with their new service payeer-exchange.io but I hope after I replace it, I won’t regret it
Good morning,
I am contacting you regarding ticket n°6931836 relating to my withdrawal request.
Following the opening of this ticket, I was subjected to verifications that I carried out in accordance with the instructions of the support. I was then asked to provide my Ethereum and Bitcoin addresses to proceed with the refund, which I did immediately.
In the last message received, dated February 1, 2026, the support told me that my funds would be transferred within 14 working days. To date, February 21, 2026, I have still not received any deposit on my wallet and I have not received any payment confirmation.
This situation worries me deeply. In addition, when I tried to access the site a few days ago, it was no longer functional, which accentuates my concerns.
I would like to emphasize that the funds concerned represent all my savings, necessary to support my family. I am currently a tenant with almost two months of unpaid and I may receive notice. To feed my family, I am forced to go into debt while my money has been blocked for almost three months.
For about two months, I have multiplied the steps to recover these funds. I opened several tickets before, before focusing on the last one, as support had asked me. After many exchanges, I was finally confirmed that the payment would be made within 14 working days. To date, I still haven't received anything.
I left you an email regarding my situation, in the email there are screenshots of the exchanges with the support attached. This is the finance email
Looking forward to hearing from you soon, I thank you in advance for your attention to my request.
Last open Ticket: 6931836
I have finally learned an important lesson, and I am grateful that I did not learn it the hard way. After what happened with Payeer, I promised myself that I would never involve myself in anything related to cryptocurrency again. At the time, I had a total balance of $31,882 USD in my Payeer wallet. When the platform shut down, I immediately contacted their support team. I was instructed to apply for a withdrawal request, which I did successfully. I was informed that my funds would be released within 14 working days. However, after the 14 working days had passed, I received nothing. I attempted to contact them again, but there was no response—not even to a simple “Hello.” This situation caused me serious concern, and I almost believed that I had lost everything.
Despite this, I refused to give up. I strongly believe that giving up means losing, so I decided to carry out my own research. During this process, I discovered that Payeer had recreated its services under a new domain: payeer-exchange.io. I contacted the new platform and was instructed to merge my account. I followed all the required procedures carefully and completed the verification process as directed. Through this process, I was finally able to recover my funds. Today, I can confidently say that my issue with Payeer has been fully resolved, and all my USD funds have been successfully restored.
This is truly great news for all of us. I merged my old payeer account to the new payeer account (payeer-exchange.io) and I was able to see my funds again
This is truly great news for all of us. Payeer, supported by operations in the United States and Russia, has launched a new website that allows users to withdraw their funds successfully. I tested it personally this morning, and everything worked perfectly.
All I needed to do was merge my old payeer account to regain access. After completing the merge, I was able to log in successfully, and all of my tokens were intact. I then reactivated my account, and once the process was complete, I was able to withdraw my funds without any issues.
This is an amazing development. Thank you very much, payeer-Exchange.io.
El día 3 de febrero
El día 3 de febrero, la plataforma Payeer cerró completamente su página web y todas sus direcciones de correo electrónico oficiales, dejando a millas de usuarios en todo el mundo sin acceso a sus cuentas y sin posibilidad de retirar sus fondos.
En mi caso personal, la pérdida asciende a USD 750, pero existen millas de afectados y el monto total retenido podría alcanzar millones de dólares a nivel global.
Es importante aclarar que, antes del cierre definitivo, la plataforma ya no operaba con normalidad y los retiros estaban bloqueados. Esto significa que los usuarios no podían disponer de su dinero, lo que podría configurar una retención indebida de fondos y no simplemente un problema técnico o comercial.
He intentado comunicarme con las autoridades de mi país sin obtener respuesta. Asimismo, me contactó con autoridades de Estonia y Lituania, países donde, según información pública, los directivos de Payeer residían, operaban o estaban registrados.
Dada la magnitud del caso y el posible carácter penal de los hechos, es fundamental que los damnificados:
Reúnan toda la documentación posible (capturas de saldo, comprobantes, correos, historial de transacciones).
Presenten denuncias formales en sus países.
Denuncien también ante las autoridades de Estonia y Lituania.
Se organicen para evaluar acciones legales conjuntas.
📍 Dónde denunciar
Estonia NO PUSE LOS MAIL PORQUE REDDIT NO LO PERMITE
Policía y Guardia Fronteriza (Cybercrime Unit)
🇱🇹 Lituania
Policía de Lituania (delitos informáticos)
Policía de Vilnius (capital de Lituania) ACA ESTAN REGISTRADOS Y VIVEN TAMBIEN PARTE.
También puede denunciarse ante:
Servicio de Investigación de Delitos Financieros de Lituania (FNTT)
Es importante que las autoridades expliquen públicamente qué ocurrió con Payeer, cuál es la situación legal de la empresa y qué pasó con los fondos de los usuarios. Cuantas más denuncias formales existan, mayores serán las posibilidades de que se inicie una investigación seria y coordinada.
Invito a todos los damnificados a compartir información verificable ya mantenerse organizados para avanzar en acciones legales conjuntas.