The experience with Support has been outstanding, particularly with Ley. I had many questions to be answered and issues to be resolved. This has been over a period of months, and everytime I get a quick response within hours if not immediately. This is in stark contrast with other companies where I've waited for days, a week or two, or no response at all. Keep up the great work Spritz!
Amazing products and services. And what sets spritz apart from other platforms is their customer service.
Knowledgeable, friendly and experienced staff makes needing help maybe once a year if soo much (due to my error)... Alot more easy .
The team at Spritz is the most helpful and responsive group I have interacted with on any financial platform, and I have used several of them. Spritz is easy to use and I have recommended it to others and they have an easy time using it and zero issues. I never write reviews, but I will certainly take the time to let you know about Spritz, give them a try!
Fast response to a situation (that was my fault). The situation was resolved without issue! Spritz has a service that is second to none and I suggest taking advantage of what they have to offer. Special thanks to the Spritz team!
I've been using Spritz for over a year and I love it. I can send direct to my bank account, debit card, or use the physical card and virtual card I have. Easy, fast, very low fees, and one thing I appreciate so much is the customer support, Ley! I have always had all my questions or issues taken care of right away, I highly recommend it to all my crypto people.
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Thank you so much for being with Spritz for over a year and for sharing such a thoughtful review. We’re glad to hear the bank, debit card, and card options have been easy and helpful for you.
We also really appreciate the kind words about Ley and our support team. Thanks for recommending Spritz to your crypto community!
Go on X (twitter) and do a search for these scammers. They have stolen so much from users. Do not trust these people with $1 of your money because they will steal it. There are hundreds of people who have had their funds frozen for over a year and spritz will not give their money back. Buyer beware - only use if you want to scammed
Great UX, terrible customer care. Can’t even imagine how to describe to you the slow careless nature of these Chatbot workers. And since I can’t post a reply I’ll make an edit - you can see below where spritz disregards the issue at hand - poor support. As a note spritz. You can improve your service by adding labels that aren’t misleading so we know who and what we are speaking to in your chat portal - ai or person, and the time, date and other relavant info. I’ve had both of my tickets opened handled by a person who interjects between the “ai” messages. More communication, faster. PLEASE. I remind you that I CHOOSE spritz as my crypto card. I LIKE the idea of cutting you guys a couple dollars from my purchases now and then. Granted that you allow me to make purchases to begin with
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Hi Blaze, we’re sorry to hear that your experience left you feeling this way.
Your card top-up issue has since been resolved. While the issue occurred outside of our support hours, our team investigated it as soon as we were back online (Monday through Friday, 9:00 AM to 5:00 PM ET), prioritized it internally, and worked with our engineering team to resolve it promptly.
We understand that waiting for a resolution can be frustrating, and we appreciate your feedback. We’re continuously working to improve both our product and our support experience.
Sprintz Finance is a very good company. They will help you through any problems, concerns and questions you may have or you experiencing. Send them an email or ask a question in the app, and Ley will respond very timely and quickly with the answers to your questions, problem, or concerns. When you submit a payment it don't take long for you to receive your funds in your account. I also like the fact that payments can be ACH, or wire transfer which makes it very easy to receive your fund in your account. I'm glad I found Sprintz Finance
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Thank you so much for the kind words and for taking the time to share your experience, Ebony. We’re glad to hear Spritz has been helpful for your payments and that Ley was able to support you quickly.
We really appreciate your trust and are happy to have you with us!
I can honestly say that Spritz.finance has been one of the best financial platforms I’ve used. The site is incredibly easy to navigate, fast, reliable, and makes managing crypto payments and bill pay feel effortless. Everything is streamlined and user-friendly, even for people who may not be crypto experts. The platform gives a real sense of innovation while still feeling secure and trustworthy.
What truly sets Spritz apart, though, is their customer support — especially Lev. I cannot rave enough about how amazing Lev was throughout my experience. Responsive, knowledgeable, professional, and genuinely caring, Lev went above and beyond to make sure every question was answered and every issue was resolved quickly. It’s rare these days to find support that feels personal and attentive, but Lev delivered exactly that.
The combination of a powerful platform and exceptional customer service makes Spritz.finance stand out from the crowd. If you’re looking for a smart, modern financial solution backed by people who truly care about users, this is absolutely the place to be.
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Thank you for the wonderful review, Chris! We’re really glad to hear Spritz has been easy to use and helpful for managing your crypto payments and bill pay.
We’ll also make sure Ley sees your feedback. It means a lot to the team to know the support felt personal, responsive, and genuinely helpful.
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