BiyaPay EasyCard

Thank you for your honest feedback. We understand that the registration and KYC process may take some time, and we’re sorry that this affected your initial experience. Verification is an important step to help protect user accounts and maintain a secure service environment. We’re glad to hear that the remittance and wallet features worked well after verification. We will continue to improve our onboarding process and make the guidance clearer for new users.

感謝您分享使用體驗！很高興 BiyaPay 能在跨境匯款手續費和操作便利性上為您提供幫助。我們也注意到您提到第一次操作時需要一些時間熟悉流程，後續會繼續優化新手引導、頁面說明和操作提示，讓首次使用體驗更加清晰順暢。感謝您的反饋，這對我們持續改進非常重要。

Thank you for sharing your experience! We’re glad to hear that BiyaPay helped you and your family manage rent, living expenses, and tuition-related payments while you were studying in Australia. We will continue to improve our remittance process, fee transparency, and transfer experience to provide more efficient and reliable cross-border financial services for international students and global users.

Thank you for your positive feedback! We’re glad to hear that you started with cross-border transfers and later found value in using BiyaPay for USDT, U.S. stocks, Hong Kong stocks, and wealth management products. Providing users with a more convenient one-stop platform has always been one of our key goals. We will continue to improve the trading process, product experience, and fee transparency to make cross-border fund transfers and multi-asset management even smoother.