Kolan Card

They have a good customer care service. I complained about USD migration not working and I was attended to in no time

Hi Kolan Support Team, I am requesting urgent assistance with my Kolan account. I normally log in using my email address and password. However, when I opened the app today, I was unexpectedly asked to enter a six-digit authenticator code. I have never set up an authenticator app, so I cannot provide the requested code. I am now completely locked out of my account, and my salary has already been deposited into it.

Customer chat replied in less than 10 min. and fixed the problem immediately.

‼️‼️‼️ Money was deposited into my account weeks ago, but it has never reflected. Their support keeps ignoring my inquiries and giving me the runaround without any resolution. If you value your hard-earned money, AVOID THIS WANNABE FINTECH AT ALL COSTS! ‼️‼️‼️

Haven't logged-in since last year when the app name was still hurupay. Then when I logged in a few days ago, my account got a flag as exceeds risk tolerance and I couldn't use any of the app features except for customer support but nobody is replying to the messages anyway. Worst part is I still have about 2,000 USD in the account and they just won't reply to my message in kolan app or even when I sent them an email. I'm still waiting for the reply but my hope ain't high. What a scam!

Abis berubah nama, minta update KYC, waduh susahnya bossss. Padahal dlu pas masih Hurupay, semuanya lancar² aja. kata CS disuruh nunggu, nunggu gatau sampe kapan. hadeh.

I didn't download any kolan app and never signed up via any means. Why then are you guys sending me an email to complete my KYC? This looks so suspicious. Please don't fall for their tricks. Shalom!!!

Unprofessional Service. I submitted my KYC 10 days ago and it still pending. I emailed multiple times. Only 1 reply says its under review please wait. I sent them message 4 days ago, still no response. After deep research I seen it oprate by only 4 peoples. Such as unprofessional system, feel red flag scammy system. Also if you check reviews most of are paid reviews here.

been using it fine until we get the kyc update.. agent kept saying my account is already approved and verified. but until now it still says "verifying account on the app". my money is stuck i can't withdraw.

They told me they would pay me if I gave them a five star review. Now they haven't paid me and I've decided to tell the truth. In my opinion, they are trying to do something dishonest by giving fake reviews. You should be careful with your money.