LinkPay Card

Thank you for highlighting the improvement part as well as the facts you feel we need to level u our service at. With all the best, LinkPay Team

Thanks for the feedback, it's true that sometimes not everything may go as expected. Despite that, we're grateful for being pointed out the things we can grow at, and we'll try our best to provide our customers with the needed support along the way. -- LinkPay Team

Thank you so much for taking the time to share this, and for reaching out to us on Telegram rather than assuming the worst — we know a "pending" hold can be a genuinely stressful moment. You're absolutely right that a merchant authorization hold on a declined payment should never leave anyone guessing, and your point about labeling these holds more clearly is exactly the kind of feedback that helps us get better. We're glad it resolved, and we've passed your note along to the team LinkPay Team

Hello, and thank you for your feedback. We're sorry that you feel this way. We'd like to gently clarify, however, that there's no ground for the accusation that LinkPay is "fake" — we are a fully operational payment service, and every withdrawal is processed. We've recently upgraded our withdrawal system, and payouts now typically arrive within 24 hours. Please note that we review each withdrawal manually for security, so in some cases processing can take up to 10 working days. If your payout hasn't reached you yet, we'd be glad to look into it right away. Please reach out to us via onsite support widget or Telegram with your account email or transaction ID, and we'll resolve it as quickly as possible. Kind regards, The LinkPay Team

Hello, and thank you for the honest feedback — we appreciate the kind words on the design, and we take the rest just as seriously. On withdrawals: we review each one manually for security, which is why processing can take longer. We've recently upgraded the system, and payouts now typically arrive within 24 hours, though the manual check means it can occasionally take up to 10 business days. We know the wait isn't ideal, and we're continuing to work on speeding it up without compromising security. On the card not working consistently — this isn't something we want any user to experience, and we'd really like to look into it. If you can reach our support via onsite widget or Telegram with your account email, we'll investigate the declines directly. We also hear you on the fees, and though we understand that basic plans may not suit everyone, we offer various subscription plans as well as special fee structure depending on the client’s monthly spending volume. Thank you again for taking the time — we'd genuinely like the chance to improve your experience. Kind regards, The LinkPay Team

Hello, and thank you for reaching out — we're sorry to hear about your experience, though we'd respectfully note there's no ground for calling LinkPay a scam. The $10 charge you mention is most likely a card verification charge applied by the merchant (in this case TikTok) to confirm your card, rather than a payment to LinkPay. Depending on the platform, these verification charges behave differently, and they aren't always funds that LinkPay is able to return directly. We'd genuinely like to look into exactly what happened on your account. Please reach our support via the onsite widget or Telegram with your account email, and we'll trace the transaction and explain precisely where the $10 went. Kind regards, The LinkPay Team