Their customer service is great! I had a chat with Tarryn Mick, - quickly was transparent with me about a slight(external) issue that was ongoing, which was resolved in minutes - and they made sure to get back to me
They may not have had direct control of the issue, but they definitely went above and beyond for me, thanks again Tarryn!
We’ve been working with BVNK since March 2024, and honestly, it’s been a great experience from the start. Every request or question we have gets its own ticket on Slack, which makes tracking super easy. Our Relationship Managers (Tatum and Will)? Seriously top-notch. They don’t just reply quickly—they actually solve problems effectively. What’s cool is they really live by the Kaizen philosophy, always looking to improve and do better. Big thanks to the BVNK team; it’s always a pleasure working with such pros!
BVNK have been excellent from the start with Lael & Jekaterina there guiding us through onboarding, set up and regularly keeping us updated with constantly evolving product & service efficiencies as well as detailed account management reviews. Highly reccommended.
As an financial controller at Glitnor Group, I have had a consistently positive experience working with BVNK. Their team is highly responsive, ensuring that any queries or issues are addressed promptly. They proactively update me on changes, keeping communication transparent. BVNK is always willing to assist, making banking processes smoother and more efficient. Their commitment to client care is evident in their professionalism.
support is great and very helpful and willing to sort out any inquiry or query
BVNK is solving a very important challenge being faced by businesses and individuals in countries where access to foreign exchange for intl payments are limited. with BVNK making payments to international suppliers is no longer a hassle
Bvnk is totally scam I agree. As at 2018 I bought over 5,000 dogecoin and 30 xrp on their Coindirect platform which was shutdown in 2023. Until this very moment I have not been able to get my coins back. Worst part? No body is returning my mails
I need help!!!
公式返信
Hi there,
Thank you for taking the time to share your feedback with us. We are very sorry to hear that your experience did not meet your expectations.
If you would like to provide us with more details about your experience, you can contact us at merchants@bvnk.com.
Our team is here to assist you and address any concerns you may have.
Best regards,
Olivia Samuels,
Senior Product Marketing Manager,
BVNK
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