Zoomex は、2021年に設立された中央集権型暗号資産取引プラットフォームであり、現物取引、USDT およびコイン証拠金の永久先物、コピートレード、暗号資産の入出金、収益サービスを提供しています。また、スイスの金融サービスブランド UR と提携し、多通貨 Mastercard バーチャルカードを提供しており、ユーザーは USDC を UR 口座に送金後、オンライン消費やサブスクリプション支払いに利用できます。このカードの法定通貨口座および資金カストディは UR システムが担当し、Zoomex 自身が提供するものではありません。
Beware of this Exchange. They Liquidate your Account no matter what trade you put in. The price never reached 87, 11 hours to the trade went to 90 then dropped to 88. They trick and remove also the events on their chart.
DO NOT LEVERAGE with ZoomEX... they will steal your coins.
Recently i have message about risk control
I did nothing wrong, just trade.
The asked KYC docs, income statements, etc.
I provided it all but they refused to give my money back. It is large amount. more than 10000$
The last message I got.
Please note that your account has been flagged by our risk control system due to a violation of the Zoomex Terms and Conditions. As a result, the restriction remains in place in accordance with our internal policies and compliance procedures.
At this time, the decision has not changed. Should there be any future updates regarding your account status, we will notify you promptly.
Tjey dont give any particular reason why they stole my money. Ask for help
I strongly advise against using this platform. My account was blocked after I deposited all of my available funds, leaving me without access to my own money. Despite completing the required verification, the company continues to delay the process by repeatedly asking new questions in separate emails, which appears to be a deliberate attempt to prolong the case.
They insist on refunding funds to a payment card, even though I clearly informed them that this method will be automatically declined. I requested a transfer to a bank account or a USDT wallet address, but this has been ignored.
I have documented evidence of all correspondence and actions. I publicly invite all affected users to join a class action lawsuit against this platform. I am already working with lawyers on this matter.
Additionally, I am preparing legal action against Onlinepay, who are also involved in this case. They claimed that a refund was successfully sent to my card, which is not true. No funds were ever received, and no valid proof of refund was provided.
As a result, I am currently deprived of my funds and basic means of living. This experience raises serious concerns about transparency, consumer protection, and the overall reliability of both companies.
If you deposit your own money from your own bank they dont let you withdraw and you cant even have a say
I deposit fiat transaction, When I try to withdraw my account got banned saying violation of service which they are not transparent. DO NOT PUT YOUR MONEY THERE AT ANY COST. And they are not responsible for third party fiat deposits. If any problems occur the third party (Onlinepay) does not reply at all. Really unreliable platform
They steal your money. I have quantity in the platform and they informed me that they forbid to withdraw my money forever.
Without and explanation (there is no explanation cause I did NOTHING)
I joint on a custom event. They was supposed to give us $20 spot rewards as a new user. As a new user I completed all the task requirement but didn't get the reward. Many people like me who didn't do anything wrong had claimed the same issue. so I think they are doing scam with people. But to be honest I didn't face any withdrawal issue.
STAY AWAY from this platform they refuse to process my withdrawals and the support is not helping I tried 4 times no luck but
I refused to let them go away with my money filed a complaint and got everything back within few days ……………… Don’t be shy to seek help
公式返信
It seems there may be some misunderstanding regarding your withdrawal. After checking our system, we did not receive any support ticket from your account, and there are currently no withdrawal restrictions on the Zoomex platform.
Please make sure you are accessing the official Zoomex website, as there are scam sites impersonating our brand.
We never ask users for extra deposits or charge daily penalties for withdrawals.
You can verify the official Zoomex domain here:
🔗 https://www.zoomex.com/en/official-verify
If you still need assistance, please contact our official support team at support@zoomex.com
.
Stay safe and thank you for your understanding.