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Luno

Updated: Sep 20, 2026

Luno Pay is not a payment card—such as Visa or Mastercard—and involves no physical card, virtual card number, or separate card balance. Instead, it is a QR-code payment feature integrated into Luno’s custodial crypto accounts; at checkout, users pay directly using crypto assets from their Luno wallets. Payment processing on the merchant side is handled by partner networks like MoneyBadger, Zapper, and Stitch, with merchants ultimately receiving South African Rand.
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Card network
Product type
White-label card issuing solution
Card form
Virtual card
Operating status
Active
KYC level
Full KYC
Commercial relationship
No commercial relationship
Risk score
80-89
Supported assets
USDTUSDCBTCETHBNBSOLXRPADADOGETRXAVAXDOTLINKATOMLTCBCHDAIXLMUNI
Last updated
Sep 20, 2026

Official and company information

Issuer identity and company credentials

Founded in 2013 (formerly BitX), Luno is a long-established compliant cryptocurrency trading platform and digital wallet service provider, now operating as an independent subsidiary of the Digital Currency Group (DCG). Luno has over 10 million verified users globally, with operations spanning more than 40 countries across Africa, Southeast Asia, the UK, and Europe. The platform is known for its high compliance standards, being among the first to receive formal crypto licenses in South Africa after new regulations, and holding the highest national digital asset regulatory licenses in Indonesia (with an OJK-issued digital financial asset trader license) and Malaysia.
Company / issuer
Luno
Legal name
Luno
Registered region
United Kingdom (GB)
Headquarters
London, United Kingdom
Company type
Crypto exchange
Verification status
Verified
Issuer website
Official link
Application page
Application link

Card overview

This product is a local payment feature within Luno’s account ecosystem, currently serving the South African market. User funds remain in Luno custodial wallets rather than being pre-loaded onto a separate card account; to make a payment, users scan a merchant’s Zapper or "Scan to Pay" QR code and complete the transaction by selecting assets from a Luno crypto wallet with a sufficient balance. As the entire process bypasses traditional bank card numbers, CVV codes, and bank card accounts, it does not qualify as a crypto payment card in the strict sense. While Luno continues to operate its official product suite and maintain Luno Pay, there is no evidence that it is issuing a formal consumer-facing crypto debit or credit card.
Other card experienceRegional availabilityTerms may change
Notice: No additional notice is available.

Usage scale & trends

Usage data is not available for this card yet. It will appear here when available.

Card variants and fee differences

Compare verified fee records across card forms and tiers

Luno Pay
Card formVirtual card
Fees
Monthly fee
Free
No monthly fee for payment features
Card issuance fee
Free
ATM fee—
Foreign exchange fee—
Top-up fee—
Failed transaction fee—
Rewards
Cashback—
Crypto cashback
5%
5%–15% XAUT, proportion determined by payment asset
Staking rewards—
Staking APR—
Welcome bonus—
Referral bonus—
Limits
Daily spending limit—
Monthly spending limit—
ATM withdrawal limit—
Card network

Fees may vary by region, card tier, and official policy. Verify the latest official terms.

Regions and language support

Application status based on public sources, official policy, and user reports. This is not application advice.

Available regions

Applications or normal card activation are supported

5
MalaysiaMYKenyaKEIndonesiaIDSouth AfricaZANigeriaNG
Evidence
Officially supported

Unsupported or restricted regions

Applications or features are unavailable or restricted

31
BangladeshBDLibyaLYYemenYEAlgeriaDZQatarQAIranIRGuinea-BissauGWMoroccoMAMaliMLSouth SudanSSBelarusBYSudanSDCentral African RepublicCFSomaliaSONorth KoreaKPIraqIQChinaCNCubaCUSyriaSYEgyptEGBurundiBILebanonLBKuwaitKWEritreaERUkraineUAKyrgyzstanKGAfghanistanAFMyanmar (Burma)MMRussiaRUEthiopiaETNepalNP
Evidence
Officially restricted

Unconfirmed regions

Evidence is insufficient

0

No records

Evidence
Public sources

Availability in English-Speaking Markets

1. United States:Cannot apply,Cannot use,Luno does not currently issue a Visa or Mastercard payment card; its spending product is Luno Pay, a QR-based payment service available only in South Africa.
2. United Kingdom:Cannot apply,Cannot use,Luno does not currently offer a physical or virtual payment card, and Luno Pay is limited to QR payments in South Africa.
3. Canada:Cannot apply,Cannot use,There is no current Luno Card program for Canadian residents or existing cardholders; Luno’s consumer payment product is South Africa-only Luno Pay.
4. Australia:Cannot apply,Cannot use,Luno does not currently issue a payment card, while its Luno Pay service operates through supported QR payment networks in South Africa only.
5. South Africa:Cannot apply,Cannot use,Luno does not issue a Visa or Mastercard card even in South Africa; local users instead pay directly from the Luno app by scanning Zapper or Scan to Pay QR codes through Luno Pay.
6. New Zealand:Cannot apply,Cannot use,There is no active Luno payment-card product for New Zealand residents, and Luno Pay is currently restricted to South Africa.
7. Ireland:Cannot apply,Cannot use,Luno does not currently provide a physical or virtual card for Irish residents, and its QR-based Luno Pay payment service is available only in South Africa.

Updated: Sep 15, 2026

Policies may change at any time. Verify the latest issuer policy.

KYC requirements

Current identity-verification requirements and restrictions

KYC required

YesRequired

KYC level

Full KYCRequirement confirmed

Proof of address

YesRequired

Accepted documents

South African ID card / South African ID book / South African driver's license / South African passport / Foreign passport / South African residence permit / Bank statement / Utility bill

Review time / regional limits

Automatic verification usually takes minutes; manual review may take up to one to two business days.

KYC provider

Not disclosed

Updated

Aug 7, 2026

Payment compatibility

Support status and update date by payment scenario · Actual availability may vary by region, merchant, and issuer policy

Compatibility overview12 scenarios
Supported2
Not supported10
UpdatedAug 7, 2026

Wallet payments

Alipay

Not supported

Aug 7, 2026

Wallet payments

Apple Pay

Not supported

Aug 7, 2026

Cash services

ATM withdrawal

Not supported

Aug 7, 2026

AI tools

ChatGPT

Not supported

Aug 7, 2026

AI tools

Claude

Not supported

Aug 7, 2026

Wallet payments

Google Pay

Not supported

Aug 7, 2026

AI tools

Midjourney

Not supported

Aug 7, 2026

In-person payments

Offline POS

Supported

Aug 7, 2026

Online shopping

Online shopping

Supported

Aug 7, 2026

Wallet payments

PayPal

Not supported

Aug 7, 2026

Subscriptions

Subscription payment

Not supported

Aug 7, 2026

Wallet payments

WeChat Pay

Not supported

Aug 7, 2026

Review

Read the editorial review, its verdict and latest update.

No review yet

No review has been published for this card. Published reviews appear here.

User reviews

Showing 10 approved reviews matched to this card

Newest first
AHMD SAPRIgoogle_play★ 1 / 5

Luno: Buy Bitcoin & Crypto Google Play review - 1 star

Makin teruk la . Slow .selalu logout .
View original
Felix Diamondgoogle_play★ 4 / 5

Luno: Buy Bitcoin & Crypto Google Play review - 4 star

nice one
View original
Letlhogonolo Shupinggoogle_play★ 5 / 5

Luno: Buy Bitcoin & Crypto Google Play review - 5 star

Easy and safe to use.
View original
Thabang Thandogoogle_play★ 5 / 5

Luno: Buy Bitcoin & Crypto Google Play review - 5 star

Good
View original
Ebenezer Victorgoogle_play★ 5 / 5

Luno: Buy Bitcoin & Crypto Google Play review - 5 star

Fast and secure.
View original
MICHEAL TONYJAMESgoogle_play★ 5 / 5

Luno: Buy Bitcoin & Crypto Google Play review - 5 star

it ok my me
Official reply
Thanks for your love. If you have any questions, please contact us at https://guide.luno.com/hc/requests/new. ^NA
View original
Uche Smithgoogle_play★ 5 / 5

Luno: Buy Bitcoin & Crypto Google Play review - 5 star

nice for investing
Official reply
Hi Uche, thanks for your feedback. We are continuously working on adding more features to our app to make your experience better. ^NA
View original
Thabiso Khanyagoogle_play★ 1 / 5

Luno: Buy Bitcoin & Crypto Google Play review - 1 star

this app is great but I still give it one star because it has bad costumer service ...I got scamed 2× looking for help by there service
Official reply
Hi Thabiso, I'm sorry to note your review. We'd love to know more about it. Kindly write to us at https://guide.luno.com/hc/requests/new and our support team will be more than happy to assist you! ^CS
View original
Shahril Rabugoogle_play★ 5 / 5

Luno: Buy Bitcoin & Crypto Google Play review - 5 star

Nice upgrade
Official reply
Hi Shahril, thanks so much for your positive feedback and rating. If you have any suggestions or need assistance, you could write to us at https://guide.luno.com/hc/requests/new. We would love to hear from you! ^CS
View original
Tauna Julius Martingoogle_play★ 5 / 5

Luno: Buy Bitcoin & Crypto Google Play review - 5 star

Luno is the best. fast Execution and user friendly platform
Official reply
Hi Tauna, thanks so much for your positive feedback and rating. If you have any suggestions or need assistance, you could write to us at https://guide.luno.com/hc/requests/new. We would love to hear from you! ^CS
View original

Risk factors

Updated: Aug 7, 2026

No risk factors are available

Frequently asked questions

Answers drawn from the published record on this page.

Does Luno require KYC?

Our record lists the Luno verification requirement as: Full KYC. Document and review details are in the KYC section of this page.

Does Luno support Apple Pay and Google Pay?

Apple Pay: Not supported. Google Pay: Not supported.

Which assets can I top up Luno with?

Our record lists Luno support for: USDT, USDC, BTC, ETH, BNB, SOL, XRP, and ADA (19 in total).

Is Luno a virtual or a physical card?

Luno is offered as: Virtual card.

Where is Luno available?

Our record lists 5 countries or regions as available and 31 as restricted. Country-by-country status is in the regions section of this page.