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Tap Card

Updated: Aug 4, 2026

The Tap Card is a crypto asset payment card offered by Tap Global. Users can hold, buy, sell, and convert cryptocurrencies in the Tap app and use the converted fiat balance for card purchases. The product offers virtual and physical cards and supports online payments, in-store card payments, and ATM withdrawals at Mastercard merchants worldwide. Its six plans, from Essential to Prestige, provide different levels of XTP cashback, spending limits, and withdrawal benefits. It is suitable for users who need integrated crypto asset management, fiat accounts, and everyday payment functions.
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Card network
Mastercard
Product type
Crypto prepaid card
Card form
Virtual + physical card
Operating status
Active
KYC level
Full KYC
Commercial relationship
No commercial relationship
Risk score
80-89
Supported assets
USDT / USDC / BTC / ETH / SOL / XRP / ADA / DOGE / DOT / LINK / MATIC / LTC / DAI / UNI / EUR / GBP
Last updated
Aug 4, 2026

Official and company information

Issuer identity and company credentials

Tap Card is operated by Tap Global Limited, registered in Gibraltar with company number 118724, holding a distributed ledger technology license from the Gibraltar Financial Services Commission. Mastercard cards are issued by Transact Payments Limited, registered in Gibraltar with company number 108217, acting as a regulated electronic money institution for card issuance and e-money services. Account services in different regions may also be provided by partner payment institutions such as Moorwand Ltd and Heuro SAS.
Company / issuer
Tap
Legal name
Tap Global Group Plc
Registered region
Gibraltar (GI)
Headquarters
Original直布罗陀
Company type
Emi
Verification status
Verified
Issuer website
Official link
Application page
Application link

Card overview

After completing identity verification, users can open an electronic money account in the Tap app and fund it through bank transfers, bank cards, or crypto assets. Crypto assets must first be converted into fiat currency on the platform and then transferred to the available card balance; cryptocurrency is not debited directly from an on-chain wallet when a transaction occurs. The virtual card is intended for online shopping, while the physical card supports chip, contactless payments, and ATM withdrawals. Users can freeze or unfreeze the card in the app and receive real-time transaction notifications. Tap offers six plans: Essential, Plus, Prime, Premier, Platinum, and Prestige. Higher tiers require locking the corresponding value of XTP for twelve months and can increase crypto cashback rates, monthly spending limits, and free ATM withdrawal allowances. The card can be used at merchants and ATMs that accept Mastercard, but account opening and card eligibility are restricted by country of residence.
Mastercard card experienceRegional availabilityTerms may change
Notice: No additional notice is available.

Card variants and fee differences

Compare verified fee records across card forms and tiers

Drag or swipe anywhere in the table to view every card; labels stay fixed

Tap Essential Card
Tap Plus Card
Tap Prime Card
Tap Premier Card
Tap Platinum Card
Tap Prestige Card
Card formVirtual + physical cardVirtual + physical cardVirtual + physical cardVirtual + physical cardVirtual + physical cardVirtual + physical card
Fees
Monthly fee
Free
Free
Free
No monthly fee for account plan
Free
Free
Free
Card issuance fee
4.99 EUR
Upgrade fee
4.99 EUR
Upgrade fee
4.99 EUR
Upgrade fee
4.99 EUR
Upgrade fee
4.99 EUR
Upgrade fee
4.99 EUR
Upgrade fee
ATM fee
Free
Limited to plan's free allowance
Free
Limited to plan's free allowance
Free
Limited to plan's free allowance
Free
Limited to plan's free allowance
Free
Limited to plan's free allowance
Free
Unlimited free within plan
Foreign exchange fee
1.99%
Currency conversion for non-EUR card purchases
1.49%
Currency conversion for non-EUR card purchases
0.99%
Currency conversion for non-EUR card purchases
0.75%
Currency conversion for non-EUR card purchases
0.5%
Currency conversion for non-EUR card purchases
0.25%
Currency conversion for non-EUR card purchases
Top-up fee
Failed transaction fee
Rewards
Cashback
Crypto cashback
0.5%
Issued after transaction settlement
1.5%
Issued after transaction settlement
3%
Issued after transaction settlement
4%
Issued after transaction settlement
6%
Issued after transaction settlement
8%
Paid in XTP, issued after transaction settlement
Staking rewards
300 EUR
Plus tier benefit; lock €300 worth of XTP
2,000 EUR
Prime tier benefit; lock €2,500 worth of XTP
5,000 EUR
Premier tier benefit; lock €5,000 worth of XTP
15,000 EUR
Platinum tier benefit; lock €15,000 worth of XTP
25,000 EUR
Prestige tier benefit, requires locking €25,000 worth of XTP
Staking APR
Welcome bonus
Referral bonus
Limits
Daily spending limit
Monthly spending limit
15,000 EUR
Cumulative spending in a calendar month
15,000 EUR
Cumulative spending in a calendar month
15,000 EUR
Cumulative spending in a calendar month
15,000 EUR
Cumulative spending in a calendar month
25,000 EUR
Cumulative spending in a calendar month
30,000 EUR
Cumulative spending in a calendar month
ATM withdrawal limit
500 EUR
Monthly free allowance; fees apply beyond allowance
500 EUR
Monthly free allowance; fees apply beyond allowance
500 EUR
€500 free allowance per month; fees apply beyond allowance
500 EUR
Monthly free allowance; fees apply beyond allowance
1,000 EUR
€1,000 free per month, additional usage charged
Unlimited
Unlimited free, ATM operators may still charge fees
Card network
Drag horizontally to view other cards

Fees may vary by region, card tier, and official policy. Verify the latest official terms.

Regions and China applicability

Application status based on public sources, official policy, and user reports. This is not application advice.

Available regions

Applications or normal card activation are supported

32
SpainESCzechiaCZIrelandIELuxembourgLULiechtensteinLILatviaLVEstoniaEECroatiaHRPolandPLFranceFRRomaniaROPortugalPTBelgiumBEGreeceGRDenmarkDKNetherlandsNLItalyITMaltaMTCyprusCYIcelandISNorwayNOBulgariaBGHungaryHUSloveniaSIFinlandFIAustriaATUnited KingdomGBSlovakiaSKGermanyDEGibraltarGILithuaniaLTSwedenSE
Evidence
Officially supported

Unsupported or restricted regions

Applications or features are unavailable or restricted

213
GeorgiaGEKuwaitKWBurkina FasoBFSt. Vincent & GrenadinesVCPanamaPALibyaLYWestern SaharaEHKyrgyzstanKGBelizeBZMarshall IslandsMHMexicoMXGuadeloupeGPCocos (Keeling) IslandsCCCôte d’IvoireCIBurundiBITurkmenistanTMSaudi ArabiaSASão Tomé & PríncipeSTSenegalSNNicaraguaNISt. MartinMFAmerican SamoaASSerbiaRSAntigua & BarbudaAGGuyanaGYSri LankaLKTurks & Caicos IslandsTCSudanSDBotswanaBWKiribatiKISvalbard & Jan MayenSJTimor-LesteTLTogoTGNepalNPSt. LuciaLCAustraliaAUArgentinaARMauritiusMURwandaRWGuatemalaGTGambiaGMSyriaSYTuvaluTVGhanaGHLiberiaLRTokelauTKNauruNRCosta RicaCRFalkland Islands (Islas Malvinas)FKSouth AfricaZABahrainBHMonacoMCHong KongHKGrenadaGDHaitiHTOmanOMChinaCNCape VerdeCVDominicaDMAlbaniaALAzerbaijanAZMontenegroMEÅland IslandsAXFrench GuianaGFBermudaBMSouth KoreaKRSingaporeSGJamaicaJMAfghanistanAFKenyaKEGuineaGNTunisiaTNGreenlandGLU.S. Virgin IslandsVIMaliMLYemenYELesothoLSSint MaartenSXPhilippinesPHCambodiaKHTrinidad & TobagoTTBritish Virgin IslandsVGBahamasBSMyanmar (Burma)MMDominican RepublicDOCentral African RepublicCFCanadaCAUgandaUGJapanJPEcuadorECThailandTHIndiaINMaldivesMVBhutanBTHeard & McDonald IslandsHMAnguillaAIArubaAWUkraineUAMicronesiaFMBeninBJDjiboutiDJSwitzerlandCHBangladeshBDRussiaRUCongo - BrazzavilleCGTongaTOSt. HelenaSHCook IslandsCKAntarcticaAQCubaCUNigeriaNGAndorraADIranIREgyptEGSt. BarthélemyBLBoliviaBOBruneiBNMayotteYTArmeniaAMSan MarinoSMU.S. Outlying IslandsUMEquatorial GuineaGQEthiopiaETMozambiqueMZMongoliaMNMalawiMWTajikistanTJNigerNEPapua New GuineaPGWallis & FutunaWFComorosKMVietnamVNMartiniqueMQUnited StatesUSPuerto RicoPRNorfolk IslandNFPitcairn IslandsPNJordanJOKazakhstanKZMalaysiaMYBritish Indian Ocean TerritoryIOEl SalvadorSVIraqIQMontserratMSVenezuelaVEBrazilBRChileCLFaroe IslandsFONiueNUBelarusBYChadTDNamibiaNACuraçaoCWColombiaCOQatarQAPalauPWGabonGAVanuatuVULebanonLBEswatiniSZMadagascarMGCayman IslandsKYTürkiyeTRCameroonCMMauritaniaMRMacaoMOIndonesiaIDTaiwanTWRéunionREPeruPESierra LeoneSLZimbabweZWUruguayUYJerseyJENorthern Mariana IslandsMPUnited Arab EmiratesAEChristmas IslandCXSouth SudanSSTanzaniaTZIsraelILFijiFJSt. Kitts & NevisKNBouvet IslandBVUzbekistanUZLaosLAZambiaZMGuinea-BissauGWNorth MacedoniaMKHondurasHNSamoaWSAlgeriaDZNew CaledoniaNCEritreaERGuamGUSolomon IslandsSBFrench Southern TerritoriesTFBarbadosBBIsle of ManIMSeychellesSCMoldovaMDPakistanPKVatican CityVASouth Georgia & South Sandwich IslandsGSGuernseyGGMoroccoMAParaguayPYAngolaAONorth KoreaKPSurinameSRCongo - KinshasaCDSomaliaSOBosnia & HerzegovinaBAFrench PolynesiaPF
Evidence
Officially restricted

Unconfirmed regions

Evidence is insufficient

0

No records

Evidence
Public sources

China applicability

The source text is retained below.

Original

1、中国大陆:中国大陆居民不可申请;已在支持地区发行的卡片可在接受 Mastercard 的商户和 ATM 使用,并可尝试绑定微信支付或支付宝。

2、香港:中国香港居民不可申请;已发行卡可用于当地接受 Mastercard 的线上、线下商户和支持境外卡取现的 ATM。

3、澳门:中国澳门居民不可申请;已发行卡可在接受 Mastercard 的商户和 ATM 使用,交易按卡片账户币种进行换汇。

4、台湾:中国台湾居民不可申请;已发行卡可在当地接受 Mastercard 的线上和线下商户使用,实体卡支持 ATM 取现。

Updated: Aug 4, 2026

Policies may change at any time. Verify the latest issuer policy.

KYC requirements

Current identity-verification requirements and restrictions

KYC required

YesRequired

KYC level

Full KYCRequirement confirmed

Proof of address

YesRequired

Accepted documents

Passport / Driver's license / Government-issued ID / Bank statement / Utility bill / Tax document / Government-issued address document

Review time / regional limits

Automatic review usually takes a few minutes; manual compliance review can last up to ten business days.

KYC provider

Sumsub

Updated

Aug 4, 2026

Payment compatibility

Support status and update date by payment scenario · Actual availability may vary by region, merchant, and issuer policy

Compatibility overview12 scenarios
Supported11
Not supported1
UpdatedAug 4, 2026

Wallet payments

Alipay

Supported

Aug 4, 2026

Wallet payments

Apple Pay

Not supported

Aug 4, 2026

Cash services

ATM withdrawal

Supported

Aug 4, 2026

AI tools

ChatGPT

Supported

Aug 4, 2026

AI tools

Claude

Supported

Aug 4, 2026

Wallet payments

Google Pay

Supported

Aug 4, 2026

AI tools

Midjourney

Supported

Aug 4, 2026

In-person payments

Offline POS

Supported

Aug 4, 2026

Online shopping

Online shopping

Supported

Aug 4, 2026

Wallet payments

PayPal

Supported

Aug 4, 2026

Subscriptions

Subscription payment

Supported

Aug 4, 2026

Wallet payments

WeChat Pay

Supported

Aug 4, 2026

User reviews

Showing 10 approved reviews matched to this card

Newest first
J. van Kluijventrustpilot1 / 5

Tap Electric weigert geleverde stroom…

Tap Electric weigert geleverde stroom uit te betalen op basis van een 3-maandenregel die niet eens in hun eigen algemene voorwaarden staat. Klantenservice weigert te escaleren.
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greg mtrustpilot1 / 5

A scam!

A scam! I opened my account and completed all the verification requirements. A few days later, I received a transfer of 1,500 USDT. Since I wasn't using the funds, I decided to put them into the Earn (staking) program, which offered a good interest rate. Before doing so, I contacted customer support, and they assured me that I could withdraw the funds at any time. However, on Saturday I decided to withdraw my money, and the funds simply disappeared. My account balance dropped to zero. Customer support was unable to help. Apparently, nobody works on weekends, so you leave your money with them, and if something goes wrong, there's no one available to assist you. It wasn't until Monday that customer service replied, saying they would investigate what had happened. Then, a few hours later, I received an email asking me to submit all my KYC documents again, without providing any explanation about where my funds are. I do not recommend opening an account with TAP. It is an absolute disgrace!
Official reply
Hi Greg, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We would like to clarify that our support team operates 7 days a week, including weekends. While response times may occasionally be longer during busy periods, your case remained under active review throughout. We understand that the temporary unavailability of your funds caused concern. However, as confirmed by our team, your assets were not lost and the matters raised were subsequently resolved. The additional verification request you received formed part of our regulatory obligations and account security procedures. These checks may occasionally be required to protect customers and ensure compliance with applicable regulations. We appreciate that the situation was frustrating and apologise for any inconvenience caused. Should you wish to discuss your experience further, our team remains available to assist. Best regards, Tap Team
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Pichumani Chellappagoogle_play5 / 5

Tap - Mobile Finance Google Play review - 5 star

very good app
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Tish Provencetrustpilot5 / 5
Great app and customer service!
Official reply
Hi, Thank you for your kind words and for taking the time to leave a review! We're delighted to hear that you've had a positive experience with both the app and our customer support team. Feedback like yours means a lot to us and motivates us to continue improving our services. Thank you for being part of the Tap community.
View original
Clairetrustpilot1 / 5

They transferred my portfolio to themselves!!!!!!

I just logged in to my account to see 6,508 XTP mysteriously transferred via a transaction in March 2026 which I did not authorise. On trying to track it there was no information available so I contacted through the get help function. I was told quite bluntly that they transferred it to themselves as an inactivity fee!!!! Absolute scammers, no wonder they struggled to get regulated. Not only is that ‘fee’ disproportionate and illegal you have a duty to inform me of upcoming fees. Regardless the point of investments is to hold them until the time is right for you to sell, and I was holding because their coin tanked so much I had no choice but to wait out a hopeful rebound. This is just disgusting profiteering and I don’t believe it’s legal. Watch out they can and will access your money at any time without your knowledge and you’ll find out by accident when it’s too late and it’s all gone in their greedy pockets. Reporting to GFSC and every relevant authority.
Official reply
Hi, Thank you for taking the time to share your feedback. We're sorry to hear that you're unhappy with your experience. The transaction you are referring to relates to an inactivity fee applied in accordance with our Fees & Limits schedule and Terms & Conditions, which are available to all customers within the app and on our website. The fee was not a transfer initiated by Tap for its own benefit, nor was it an unauthorised transaction. We understand that fees can be frustrating, particularly during periods when markets are performing poorly. However, inactivity fees are disclosed as part of the account terms and are applied automatically where the applicable conditions are met. We take regulatory compliance and customer transparency seriously and would be happy to review your case further should you wish to contact our support team directly. Kind regards, Tap Team
View original
Brian Amed León Suáreztrustpilot5 / 5
Super great experience recomended 100%
Official reply
Hi Brian, Thank you for your fantastic review! We're delighted to hear you've had such a great experience with Tap. Your support means a lot to us, and we're grateful for your recommendation. Thank you for being part of the Tap community! Kind regards, Tap Team
View original
Mickaeltrustpilot5 / 5

It's been 4 years now i m with em and…

It's been 4 years now i m with em and never disappointed Fast reaction and great services Great bank I recommend it
Official reply
Thank you so much for your support and for being with Tap😊 We’re truly happy to hear that our fast support and services have met your expectations throughout your journey with us. Feedback like yours means a lot to the whole team. Thank you again for the recommendation and for being part of the Tap community 🚀
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R.trustpilot1 / 5

Tap Stakeholder sending Vulgar Threats to a Customer

A stakeholder/managing partner of Tap sent vulgar and threatening messages to a Tap customer in a vulnerable situation. Upon raising these serious issues to Tap, I have received nothing but radio silence. -- Edit after response below. The individual mentioned has a well documented history with Tap and verified social media accounts. Tap have refused to engage regarding this situation since 2024 and this is the first time they've taken a stance on the matter. Please make your own decisions.
Official reply
Thank you for bringing this to our attention. Tap does not have any “managing partner” or representative who would contact customers in this manner. Messages containing threats, abusive language, or inappropriate behaviour are not associated with Tap and do not reflect how we operate as a company. Based on the information provided, this appears to be a third-party impersonator with no affiliation to Tap. We strongly advise against sharing any personal information, account details, or funds with anyone claiming to represent Tap outside of our official communication channels. For your security, always ensure communications are sent through the Tap app or from official @withtap.com email addresses. Kind regards, The Tap Team
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Jurrien Steentrustpilot5 / 5

Tap is the best company so far.

Tap is the best company so far. I use it for payments with the tab card. Costumer support is very good and useful. I would like to see xtp coin on the big exchanges and the possibility to stake xtp in the tap app. I would like to tier up on tap card but i don’t put that amount of money in a coin that is not tradable.
Official reply
Thank you so much for the amazing review and for supporting Tap! We’re really happy to hear you’re enjoying the card for everyday payments and that our support team has been helpful along the way 💙 We also truly appreciate your honest feedback regarding XTP. We completely understand your point around liquidity and accessibility when it comes to tiering up, and feedback like this is incredibly valuable for the team as we continue building and expanding the ecosystem around XTP. Thanks again for being part of the Tap community, and we’re excited to keep improving the experience for you 🚀
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Michael Walshetrustpilot1 / 5

Scammers

Like some of the previous reviews, I logged back into my account recently to see all my cash and xtp had been sold and taken. When I questioned this I was told to inactivity. But instead of been taken on a monthly basis like any reputable company it sold and took everything in one transaction which is very questionable. I believe this is a scam company run by very shady individuals and I would avoid it at all costs.
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Risk factors

Updated: Jul 20, 2026

No risk factors are available