Available regions
Applications or normal card activation are supported
United StatesUS
- Evidence
- Officially supported
Card database / Mastercard / Visa / Crypto prepaid card
T
Trocador Prepaid Card
Updated: Aug 1, 2026
Trocador Prepaid Cards is a third-party virtual prepaid card purchasing service offered by Trocador. Without opening a long-term bank card account, users can purchase fixed US dollar-denominated Visa or Mastercard cards with digital assets such as BTC, XMR, ETH, USDT and USDC. Current products include international-use and US-only options. The cards are primarily intended for online shopping and may be linked to mobile payment wallets depending on the specific issuance programme.
Confirmed unavailable on App Store
Official and company information
Issuer identity and company credentials
Trocador.app is owned and managed by Reta Development Assets LLC, primarily providing non-custodial crypto exchange aggregation, AnonPay, gift card, and prepaid card purchase entry points. Trocador handles the order interface, crypto payment routing, and customer assistance, but is not a bank or actual card issuer. The Swype card is managed by the Swype program under Reloadly, with current terms listing Regions Bank as the issuing bank; the specific issuing entity for other US-only cards is subject to the exchange page and cardholder agreement.
- Company / issuer
- Trocador
- Legal name
- Trocador
- Registered region
- Unconfirmed
- Headquarters
- Unconfirmed
- Company type
- Crypto exchange
- Verification status
- Verified
- Issuer website
- Official link
- Application page
- Application link
Card overview
Users open Trocador's Prepaid Cards page, select a card provider, denomination, and payment asset, provide an email address to receive the redemption link, and send crypto assets to the order address. Once payment is confirmed, users activate the virtual card on the third-party card provider's page and view the card number, expiry date, security code, and balance. The card spends from a prepaid balance, does not provide an overdraft or credit limit, and does not support direct crypto withdrawals. Different card products are intended for either international or US domestic transactions. Activation information, merchant restrictions, mobile-wallet support, foreign exchange fees, balance validity, and identity checks are governed by the actual card provider.
Mastercard / Visa card experienceRegional availabilityTerms may change
Notice: No additional notice is available.
Card variants and fee differences
Compare verified fee records across card forms and tiers
Drag or swipe anywhere in the table to view every card; labels stay fixed
T Trocador Swype International Mastercard | T Trocador US Rewards Visa Card | T Trocador MyPrepaidCenter Mastercard | |
|---|---|---|---|
| Card form | Virtual card | Virtual card | Virtual card |
| Fees | |||
| Monthly fee | 2.5 USD Charged continuously from the second month onward. | Free No monthly maintenance fee | Free No monthly maintenance fee |
| Card issuance fee | 2 USD Fixed issuance fee per card. | 2 USD Fixed issuance fee per card. | 2 USD Fixed issuance fee per card. |
| ATM fee | — | — | — |
| Foreign exchange fee | 0.55 USD + 2.75% Charged for each foreign currency transaction. | — | 2% Charged for transactions outside the country or in non-USD currencies. |
| Top-up fee | 3% Calculated based on the card purchase amount. | 3% Calculated based on the card purchase amount. | 3% Calculated based on the card purchase amount. |
| Failed transaction fee | 0.15 USD Charged based on transaction region and type, amount ranges from $0.15 to $0.55. | — | — |
| Rewards | |||
| Cashback | — | — | — |
| Crypto cashback | — | — | — |
| Staking rewards | — | — | — |
| Staking APR | — | — | — |
| Welcome bonus | — | — | — |
| Referral bonus | — | — | — |
| Limits | |||
| Daily spending limit | 1,000 USD Limited by the card's prepaid balance. | 1,000 USD Limited by the balance on a single card. | 1,000 USD Limited by the balance on a single card. |
| Monthly spending limit | — | — | — |
| ATM withdrawal limit | — | — | — |
| Card network |
Fees may vary by region, card tier, and official policy. Verify the latest official terms.
Regions and China applicability
Application status based on public sources, official policy, and user reports. This is not application advice.
Unsupported or restricted regions
Applications or features are unavailable or restricted
CubaCUSyriaSYNorth KoreaKPIranIR
- Evidence
- Officially restricted
Unconfirmed regions
Evidence is insufficient
No records
- Evidence
- Public sources
China applicability
The source text is retained below.
Original
1、中国大陆：不可申请，美国限定卡不可申请；Swype Mastercard 须通过供应商地区及身份审核，可在支持 Mastercard 的线上商户和移动钱包使用。
2、香港：不可申请，美国限定卡不可申请；Swype Mastercard 须通过供应商实名验证，可在支持 Mastercard 的线上和非接触式商户使用
3、澳门：不可申请，美国限定卡不可申请；Swype Mastercard 的购买及激活受供应商风控约束，可在国际卡受理商户消费。
4、台湾：不可申请，美国限定卡不可申请；Swype Mastercard 须通过地区及身份审核，可在支持 Mastercard 的线上和移动钱包商户使用。
Updated: Aug 1, 2026
KYC requirements
Current identity-verification requirements and restrictions
KYC required
YesRequiredKYC level
Tiered KYCRequirement confirmedProof of address
NoNot requiredAccepted documents
Driver's license / Government-issued ID
Review time / regional limits
Standard cards are activated online; identity, region, or transaction risk anomalies are routed to manual compliance review.
KYC provider
Not disclosed
Updated
Aug 1, 2026
Payment compatibility
Support status and update date by payment scenario · Actual availability may vary by region, merchant, and issuer policy
Compatibility overview12 scenarios
Supported5
Not supported7
UpdatedAug 1, 2026
Wallet payments
Alipay
Not supported
Aug 1, 2026
Wallet payments
Apple Pay
Supported
Aug 1, 2026
Cash services
ATM withdrawal
Not supported
Aug 1, 2026
AI tools
ChatGPT
Not supported
Aug 1, 2026
AI tools
Claude
Not supported
Aug 1, 2026
Wallet payments
Google Pay
Supported
Aug 1, 2026
AI tools
Midjourney
Not supported
Aug 1, 2026
In-person payments
Offline POS
Supported
Aug 1, 2026
Online shopping
Online shopping
Supported
Aug 1, 2026
Wallet payments
PayPal
Not supported
Aug 1, 2026
Subscriptions
Subscription payment
Supported
Aug 1, 2026
Wallet payments
WeChat Pay
Not supported
Aug 1, 2026
User reviews
Showing 10 approved reviews matched to this card
The process was easy.
The process was easy.
I did sent XMR to receive SOL to a Wallet and it took some time because Monero takes usually some time.
After 10 confirmations of Monero Blockchain I contacted the Service with Telegram because SOL wasn't still there.
The support answered early and solved this transaction successfully
View original This is my genuine experiencefjng Order Number:ktpqdweYvA
This is my genuine experience, and I am not writing this review just to give Trocador a positive rating.
I encountered an issue with an exchange made through Trocador’s website. I was concerned at first, but the Trocador team handled the situation with patience and professionalism. They took the time to communicate with me, investigate the issue, and finally helped resolve it successfully.
What impressed me most was their willingness to support users when problems occurred. This experience gave me more confidence in using Trocador, knowing that there is a responsible team behind the service.
I believe Trocador is a reliable platform and I would recommend it to others looking for a safer and more trustworthy exchange experience. This review is based on my real experience and honest opinion.
View original One of the best customer services I…
One of the best customer services I have ever experience.
Very quick reply. Friendly. And could resolve my problem within minutes.
Absolutely recommendable!
View original Excellent aggregator - but watch out
Excellent aggregator - should be invented if he didn't already exist. Just be aware that there are black sheep among his "partners", and when something "goes wrong" they'll say "outside our control" - and Trocador will say "outside their control". Real story, see my review on StealthEx - and I had followed up with Trocador who had ranked him high based on his "maybe, when I feel like it" promise of 30 minutes turnaround.
Update: How do you know they read this review and tacitly accept that my warning was justified? By the fact that they did not answer - they have a good thing going - and they're not going to be held accountable for the black sheep they let graze on our meadow and skim our swaps - a big herd is better than a good one for them.
Update 2: To their credit Trocador not only reacted here (plugging the "outside their control" line) but also reached out to me and offered compensation for the delay. That's as good as it gets in the modern world, of which crypto-finance is a very typical part - whatever were it's founding principles, but then there's not much Jesus left in Christianity, either. There were times when the cratsman that made your Swiss watch stood in for lifelong service and when your Rolls broke down in the Midle East you got spares and repair - and your later offer to pay way rejected ("there was no repair") - and you CAN still buy a Mercedes that can travel comfortably at 120mph without it's rear-bonnet flying off or the wind wheezing/whining through the door-frames and the thunder of turbulences driving you mad - and you are not told that the 120mph is an average you have no claim to - and on some days they may deliver a vehicle which just does 30mph.
Eichendorf again: Hüte Dich, sei wach und munter.
Pro-Tip: You have to grab them where it hurts.
Final Update: Received Trocador's compensation and assurance to monitor their partners and so am closing this case on a positive note bumping up my rating by one.
Official reply
View original Dear user, after investigating your swap, we found it is now completed. The partner StealthEx had a temporary issue with one of their Liquidity Providers, so they routed your swap to another centralized exchange which waits for a superior number of block confirmations, so that caused a delay on your swap. The ETA we display on Trocador is an average of how much time it takes for a swap, considering all the swaps performed recently on that service. However it is not the same as to say your swap would take exactly a certain amount of time. The important part is that you did receive your funds on your address at the end, and also that our support team provided you help through e-mail. In no circumstance you were left alone. Having said that, our support team is still pursuing StealthEx to refund you the difference from the market rate, and even if they don't do it, we will raise the issue to the Trocador core team. We are glad you find our service excellent, thanks. We hope to solve your issue soon.
The best crypto swap service ever
The best crypto swap service ever, ensuring users satisfactory through execution, reliability, safety and customer support
Deserved the 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
View original Ongoing AML Review Experience with…
Ongoing AML Review Experience with EasyBit via Trocador
I am sharing my personal experience so that other users can better understand the potential risks of prolonged AML/KYC reviews when using crypto swap services and exchange aggregators.
This post is not intended as harassment or a definitive accusation.
It reflects my own unresolved experience, timeline, and the documentation I submitted throughout the review process.
Case Information
Platform used: Trocador
Exchange provider: EasyBit
EasyBit Order ID: QR3u******8Qz
Trocador Transaction ID: 22673:26****66
Transaction date:
March 4, 2026
As of today, this case has remained under AML/compliance review for more than two months.
What Happened
I chose to use Trocador because the exchange rates and fees appeared competitive.
After submitting the transaction, the case entered an AML review process and has remained unresolved for an extended period of time.
Throughout this process, I was repeatedly asked to provide extensive verification materials, including:
Government-issued ID
KYC verification
Handwritten declaration
Wallet ownership proof
Source-of-funds explanations
Blockchain transaction history
Continuous unedited verification video
I fully cooperated with every request made by the compliance team.
Documents and Proof Submitted
To comply with the review, I submitted:
Full unedited verification video
Face + ID confirmation
Handwritten signed declaration
Exodus wallet ownership proof
Transaction flow explanations
Blockchain explorer references
Additional follow-up clarifications
Wallet activity explanations
Some files were uploaded through Google Drive because email attachment limits were exceeded.
Important Technical Context
One important issue is that I use the Exodus wallet.
Exodus is an HD wallet that automatically generates multiple internal/change addresses.
Some addresses involved in transactions are not always directly visible inside the wallet interface itself.
I explained this multiple times and provided blockchain references and transaction flow explanations to support this.
I also explained that Exodus does not currently support traditional message signing.
Main Concern
My concern is not that AML reviews exist.
I understand compliance reviews are part of the crypto industry.
The difficult part has been:
Extremely long delays
Repeated requests for additional information
Unclear remaining concerns
Lack of concrete timelines
Long periods without meaningful updates
At one stage, I was informed that the case had been escalated to the review team and that I should receive an update “within the next few days.”
However, additional long waiting periods followed afterward without meaningful resolution.
Why I Am Posting This
I am posting this because I believe users should understand the possible risks associated with:
Prolonged compliance holds
Restricted access to funds
Repeated verification requests
Uncertain resolution timelines
I hope:
My case can eventually be resolved fairly
Future users can make informed decisions before using these services
Current Status
As of today:
The case remains unresolved
The review is still ongoing
I am still waiting for either a final resolution or refund decision
If the situation is eventually resolved, I will update this post accordingly.
I still hope the situation can be resolved professionally and fairly.
Advice to Other Users
If you use swap services or exchange aggregators:
Keep complete transaction records
Save all emails and screenshots
Record TXIDs carefully
Avoid deleting P2P communication history
Be prepared for source-of-funds questions
Understand that HD wallets can complicate ownership verification
I hope this information helps other users avoid similar situations and make informed decisions.
View original confiable
recomendable totalmente
View original Excelente exchange
Excelente exchange, muy confiable y rapido
View original Always a pleasure with Trocador
I just exchanged over €1800 of BTC for Monero on the BNB blockchain, and the transaction was completed in less than a minute. It couldn't be better.
View original Great Platform and Support
After many flawless transactions in the past, something went wrong this time. My deposit was confirmed on the blockchain, but I never received the swapped tokens.
However, this was no reason to panic as I knew Trocador as a reputable platform. Therefore I contacted support via telegram (they responded in +-30min) and explained the issue. Support immediately contacted the partner exchange I chose for the trade and helped me get my tokens refunded in around 2 hours.
In short: I can recommend Trocador to anyone!
View original Risk factors
Updated: Aug 1, 2026
No risk factors are available