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ZZoomex Card logo

Zoomex Card

Updated: Aug 21, 2026

The Zoomex Card is a multi-currency virtual Mastercard debit card launched by Zoomex in partnership with UR, a Swiss financial services provider. After completing UR identity verification, users can convert USDC from their Zoomex account into USD, EUR, CHF, SGD, HKD, or JPY balances and spend at Mastercard online merchants, subscription services, and mobile payment scenarios. The card is currently available only in virtual form; physical cards and ATM withdrawals are not supported.
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Card network
Mastercard
Product type
Stablecoin payment card
Card form
Virtual card
Operating status
Active
KYC level
Full KYC
Commercial relationship
No commercial relationship
Risk score
80-89
Supported assets
USDC
Last updated
Aug 21, 2026

Official and company information

Issuer identity and company credentials

Zoomex is a centralized crypto asset exchange founded in 2021, offering spot trading, USDT-margined and coin-margined perpetual contracts, copy trading, crypto deposits and withdrawals, and yield services. The platform has partnered with Swiss financial services brand UR to offer a multi-currency Mastercard virtual card, allowing users to transfer USDC into a UR account for online spending and subscription payments; the card's fiat accounts and custody are handled by the UR ecosystem, not by Zoomex itself.
Visit website Application page
Company / issuer
Zoomex
Legal name
Zoomex Pte Ltd
Registered region
Cayman Islands (KY)
Headquarters
Global
Company type
Crypto exchange
Verification status
Verified
Issuer website
Official link
Application page
Application link

Card overview

Zoomex Card connects a Zoomex digital asset account to UR's multi-currency financial account. After applying through the Zoomex page, users are redirected to UR to open an account, complete KYC, view the card number, and manage card freezing. USDC can be converted into the relevant fiat balance for payments, while unspent balances can be transferred back to the Zoomex account for continued trading. The card supports Apple Pay, Google Pay, and Samsung Pay and can be used for online shopping and in-store payments through digital wallets. Fiat balances are held in custody by UR; Zoomex does not directly hold the card's fiat funds.
Mastercard card experienceRegional availabilityTerms may change
Notice: No additional notice is available.

Card variants and fee differences

Compare verified fee records across card forms and tiers

Zoomex virtual card
Card formVirtual card
Fees
Monthly fee
Free
No annual fee or inactivity fee
Card issuance fee
Free
No card issuance fee
ATM fee—
Foreign exchange fee
1.5%
Charged for cross-currency transactions, approx. 1%–2%
Top-up fee
1%
USDC to fiat conversion fee
Failed transaction fee—
Rewards
Cashback—
Crypto cashback—
Staking rewards—
Staking APR—
Welcome bonus—
Referral bonus—
Limits
Daily spending limit
2,000 EUR
Limit EUR 2,000–10,000 depending on UR membership tier
Monthly spending limit
5,000 EUR
Limit EUR 5,000–20,000 depending on UR membership tier
ATM withdrawal limit—
Card network

Fees may vary by region, card tier, and official policy. Verify the latest official terms.

Regions and China applicability

Application status based on public sources, official policy, and user reports. This is not application advice.

Available regions

Applications or normal card activation are supported

47
PortugalPTJapanJPÅland IslandsAXItalyITBrazilBRHong KongHKAustraliaAUTaiwanTWDenmarkDKSwitzerlandCHGermanyDEBulgariaBGHungaryHUIcelandISNetherlandsNLCzechiaCZRéunionRELithuaniaLTFaroe IslandsFOUnited Arab EmiratesAEBelgiumBESlovakiaSKCanadaCAPolandPLUnited KingdomGBCroatiaHRSvalbard & Jan MayenSJRomaniaROCyprusCYLuxembourgLUGreeceGRSpainESIrelandIESwedenSEAustriaATNew ZealandNZFranceFRLatviaLVChinaCNLiechtensteinLISloveniaSISouth KoreaKRSingaporeSGMalaysiaMYFinlandFIEstoniaEENorwayNO
Evidence
Officially supported

Unsupported or restricted regions

Applications or features are unavailable or restricted

10
U.S. Outlying IslandsUMAmerican SamoaASNorth KoreaKPIranIRUnited StatesUSMacaoMOGuamGUPuerto RicoPRNorthern Mariana IslandsMPRussiaRU
Evidence
Officially restricted

Unconfirmed regions

Evidence is insufficient

0

No records

Evidence
Public sources

China applicability

The source text is retained below.

Original

1、中国大陆：中国大陆属于 Zoomex Card 支持居住地区，可使用护照完成 UR KYC 后申请；中国大陆签发的卡片仅支持稳定币入金，获批后可用于合资格 Mastercard 线上及数字钱包支付。

2、香港：中国香港属于 Zoomex Card 支持居住地区，可使用护照完成 UR KYC 后申请；卡片支持港元余额、线上 Mastercard 消费及 Apple Pay、Google Pay、Samsung Pay。

3、澳门：中国澳门不在 Zoomex Card 当前支持居住地区名单内，不能完成有效申请；已由其他支持地区签发的卡片可在合资格 Mastercard 商户使用。

4、台湾：中国台湾属于 Zoomex Card 支持居住地区，可使用护照完成 UR KYC 后申请；获批后可使用多币种余额进行线上消费及数字钱包付款。

Updated: Aug 21, 2026

Policies may change at any time. Verify the latest issuer policy.

KYC requirements

Current identity-verification requirements and restrictions

KYC required

YesRequired

KYC level

Full KYCRequirement confirmed

Proof of address

YesRequired

Accepted documents

Passport / National ID card

Review time / regional limits

5 minutes – 24 hours

KYC provider

UR

Updated

Aug 21, 2026

Payment compatibility

Support status and update date by payment scenario · Actual availability may vary by region, merchant, and issuer policy

Compatibility overview12 scenarios
Supported8
Not supported4
UpdatedAug 21, 2026

Wallet payments

Alipay

Not supported

Aug 21, 2026

Wallet payments

Apple Pay

Supported

Aug 21, 2026

Cash services

ATM withdrawal

Not supported

Aug 21, 2026

AI tools

ChatGPT

Supported

Aug 21, 2026

AI tools

Claude

Supported

Aug 21, 2026

Wallet payments

Google Pay

Supported

Aug 21, 2026

AI tools

Midjourney

Supported

Aug 21, 2026

In-person payments

Offline POS

Supported

Aug 21, 2026

Online shopping

Online shopping

Supported

Aug 21, 2026

Wallet payments

PayPal

Not supported

Aug 21, 2026

Subscriptions

Subscription payment

Supported

Aug 21, 2026

Wallet payments

WeChat Pay

Not supported

Aug 21, 2026

User reviews

Showing 10 approved reviews matched to this card

Newest first
CHANDRAN A/L JAI RAMItrustpilot★ 5 / 5

This platform is slandering me and won't let me withdraw my money; it's a fraudulent platform.

Zoomex is defaming me and preventing me from withdrawing my funds; it's a fraudulent platform.It's so disgusting it makes me want to vomit.
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Pato Rotellitrustpilot★ 5 / 5

Mi exchange favorito

Plataforma super rápida, intuitiva y segura. No tuve problemáticas para operar en Zoomex, soy de Argentina y recomiendo 100%.
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Alien Gurutrustpilot★ 1 / 5

Beware of this Exchange

Beware of this Exchange. They Liquidate your Account no matter what trade you put in. The price never reached 87, 11 hours to the trade went to 90 then dropped to 88. They trick and remove also the events on their chart. DO NOT LEVERAGE with ZoomEX... they will steal your coins.
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神田艶子trustpilot★ 1 / 5

【重要／公開前提通知】対応未了に関する最終確認および外部報告予定のご連絡

【重要／公開前提通知】対応未了に関する最終確認および外部報告予定のご連絡 Zoomex運営ご担当者様 これまで複数回にわたり、貴社サポート窓口へ問い合わせおよび最終通告（3営業日以内の回答要請）を行ってまいりましたが、現時点において一切の回答および受付確認の連絡もいただいておりません。 本件は、私および関係者における資産流出という重大な被害に関するものであり、通常の問い合わせとは性質が異なる緊急性および重要性を有しております。 しかしながら、・問い合わせに対する受付確認が存在しない点・最終通告に対しても一切の応答がない点これらの状況は、貴社のサポート体制および顧客対応として極めて不適切であると認識しております。 つきましては、本通知をもって最終確認とさせていただきます。 【要請事項】本メール到達後、48時間以内に以下について正式な回答を求めます。 本件に関する調査状況および結果の詳細 不正出金に対する貴社の見解および対応方針 これまで回答がなされなかった理由 【今後の対応について】上記期限内に誠意ある回答が確認できない場合、やむを得ず以下の対応を実施いたします。・本件の経緯および対応状況の第三者機関への報告・公開媒体（SNS、レビューサイト等）における事実の共有・法的措置を含む対応の検討および実行 本件は既に記録・証拠として保存されており、今後の対応において適切に使用させていただきます。 誠意ある対応を強く求めます。 以上
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Ako Ikotrustpilot★ 1 / 5

Recently i have message about risk…

Recently i have message about risk control I did nothing wrong, just trade. The asked KYC docs, income statements, etc. I provided it all but they refused to give my money back. It is large amount. more than 10000$ The last message I got. Please note that your account has been flagged by our risk control system due to a violation of the Zoomex Terms and Conditions. As a result, the restriction remains in place in accordance with our internal policies and compliance procedures. At this time, the decision has not changed. Should there be any future updates regarding your account status, we will notify you promptly. Tjey dont give any particular reason why they stole my money. Ask for help
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Mariusz jakistamtrustpilot★ 1 / 5

I strongly advise against using this…

I strongly advise against using this platform. My account was blocked after I deposited all of my available funds, leaving me without access to my own money. Despite completing the required verification, the company continues to delay the process by repeatedly asking new questions in separate emails, which appears to be a deliberate attempt to prolong the case. They insist on refunding funds to a payment card, even though I clearly informed them that this method will be automatically declined. I requested a transfer to a bank account or a USDT wallet address, but this has been ignored. I have documented evidence of all correspondence and actions. I publicly invite all affected users to join a class action lawsuit against this platform. I am already working with lawyers on this matter. Additionally, I am preparing legal action against Onlinepay, who are also involved in this case. They claimed that a refund was successfully sent to my card, which is not true. No funds were ever received, and no valid proof of refund was provided. As a result, I am currently deprived of my funds and basic means of living. This experience raises serious concerns about transparency, consumer protection, and the overall reliability of both companies.
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Ameen Ibrahimtrustpilot★ 1 / 5

If you deposit your own money from your own bank they dont let you withdraw and you cant even have a say

I deposit fiat transaction, When I try to withdraw my account got banned saying violation of service which they are not transparent. DO NOT PUT YOUR MONEY THERE AT ANY COST. And they are not responsible for third party fiat deposits. If any problems occur the third party (Onlinepay) does not reply at all. Really unreliable platform
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Chematrustpilot★ 1 / 5

They steal your money

They steal your money. I have quantity in the platform and they informed me that they forbid to withdraw my money forever. Without and explanation (there is no explanation cause I did NOTHING)
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reyad sheikhtrustpilot★ 2 / 5

They are not valuing real users

I joint on a custom event. They was supposed to give us $20 spot rewards as a new user. As a new user I completed all the task requirement but didn't get the reward. Many people like me who didn't do anything wrong had claimed the same issue. so I think they are doing scam with people. But to be honest I didn't face any withdrawal issue.
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Jeannie Herringtontrustpilot★ 1 / 5

jeannieherringtonn@ gmail………

STAY AWAY from this platform they refuse to process my withdrawals and the support is not helping I tried 4 times no luck but I refused to let them go away with my money filed a complaint and got everything back within few days ……………… Don’t be shy to seek help
Official reply
It seems there may be some misunderstanding regarding your withdrawal. After checking our system, we did not receive any support ticket from your account, and there are currently no withdrawal restrictions on the Zoomex platform. Please make sure you are accessing the official Zoomex website, as there are scam sites impersonating our brand. We never ask users for extra deposits or charge daily penalties for withdrawals. You can verify the official Zoomex domain here: 🔗 https://www.zoomex.com/en/official-verify If you still need assistance, please contact our official support team at support@zoomex.com . Stay safe and thank you for your understanding.
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Risk factors

Updated: Aug 21, 2026

No risk factors are available