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Hhi Debit Card logo

hi Debit Card

Updated: Sep 15, 2026

The hi Debit Card is a crypto asset and fiat debit card offered by the hi platform. It uses a personal EUR/GBP IBAN and the hi crypto wallet together to fund a Mastercard debit card. Users can prioritize fiat currency held in the IBAN and designate one crypto asset they hold as the secondary payment currency for online, in-store, and ATM transactions. The product uses a six-tier membership system from Basic to Diamond, with differences in physical card materials, membership benefits, Earn Booster, and other features.
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Card network
Product type
Crypto debit card
Card form
Virtual + physical card
Operating status
Active
KYC level
Full KYC
Commercial relationship
No commercial relationship
Risk score
50-59
Supported assets
USDTUSDCBTCETHBNBSOLXRPADADOGETRXAVAXDOTLINKMATICATOMLTCBCHDAIXLMUNI
Last updated
Sep 15, 2026

Official and company information

Issuer identity and company credentials

hi (hi.com) is a super app positioned as a "Web3 neobank", aiming to simplify the daily management, trading, wealth management, and payment of cryptocurrencies and fiat. The platform has been authorized by the Lithuanian Financial Crime Investigation Service (FCIS) to provide virtual currency services. Its core ecosystem is built around the "hi" native token, offering high-yield wealth management, multi-currency fiat/crypto wallets, and payment functions linked to traditional banking systems, with the goal of becoming a leading one-stop Web3 financial portal globally.
Visit website Application page
Company / issuer
Hi.com
Legal name
hi Technology Limited
Registered region
Lithuania (LT)
Headquarters
Singapore
Company type
Emi
Verification status
Verified
Issuer website
Official link
Application page
Application link

Card overview

hi Debit Card connects a personal IBAN, crypto wallet, and Mastercard debit card. Users who meet the issuing-region and KYC requirements can activate a virtual card and apply for a physical card. A EUR or GBP IBAN serves as the primary payment balance, and users can also select one crypto asset held in hi Wallet as a secondary payment currency. When BTC, ETH, or stablecoins are used, up to 90% of the asset value may count towards the available spending balance; other supported crypto assets are counted at up to 80%. The physical card supports a chip, PIN, contactless payments, and ATM withdrawals. hi continues to maintain card help content and its membership system, but public pages contain a mixture of historical and current rules. In particular, card rewards are currently suspended.
Mastercard card experienceRegional availabilityTerms may change
Notice: hi (hi.com) announced that it ceased all UK business and closed the related UK operations from 2023/10/08.

Usage scale & trends

Usage data is not available for this card yet. It will appear here when available.

Card variants and fee differences

Compare verified fee records across card forms and tiers

Drag or swipe anywhere in the table to view every card; labels stay fixed

hi Basic Debit Card
hi Black Debit Card
hi Silver Debit Card
hi Gold Debit Card
hi Platinum Debit Card
hi Diamond Debit Card
Card formVirtual + physical cardVirtual + physical cardVirtual + physical cardVirtual + physical cardVirtual + physical cardVirtual + physical card
Fees
Monthly fee——————
Card issuance fee——————
ATM fee——————
Foreign exchange fee——————
Top-up fee——————
Failed transaction fee——————
Rewards
Cashback
0%
Card rewards suspended
0%
Card rewards suspended
0%
Card rewards suspended
0%
Card rewards suspended
0%
Card rewards suspended
0%
Card rewards suspended
Crypto cashback
0%
Card rewards suspended
0%
Card rewards suspended
0%
Card rewards suspended
0%
Card rewards suspended
0%
Card rewards suspended
0%
Card rewards suspended
Staking rewards—
10%
Membership tier benefits
20%
Membership tier benefits
30%
Membership tier benefits
40%
Membership tier benefits
50%
Membership tier benefits
Staking APR——————
Welcome bonus——————
Referral bonus——————
Limits
Daily spending limit——————
Monthly spending limit——————
ATM withdrawal limit——————
Card network
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Fees may vary by region, card tier, and official policy. Verify the latest official terms.

Regions and language support

Application status based on public sources, official policy, and user reports. This is not application advice.

Available regions

Applications or normal card activation are supported

24
CroatiaHRSlovakiaSKNorwayNOItalyITFinlandFICzechiaCZSloveniaSIGreeceGRSwedenSELithuaniaLTPortugalPTFranceFREstoniaEEPolandPLBelgiumBELuxembourgLULiechtensteinLIDenmarkDKHungaryHUSpainESBulgariaBGAustriaATGermanyDENetherlandsNL
Evidence
Officially supported

Unsupported or restricted regions

Applications or features are unavailable or restricted

31
MexicoMXArgentinaARMaltaMTSingaporeSGChinaCNQatarQAUnited KingdomGBTürkiyeTRBrazilBRSouth AfricaZAUnited Arab EmiratesAERomaniaROAustraliaAUNew ZealandNZCyprusCYOmanOMTaiwanTWJordanJOKuwaitKWHong KongHKIsraelILIcelandISIrelandIEJapanJPBahrainBHCanadaCASaudi ArabiaSAMalaysiaMYSwitzerlandCHMacaoMOSouth KoreaKR
Evidence
Officially restricted

Unconfirmed regions

Evidence is insufficient

0

No records

Evidence
Public sources

Availability in English-Speaking Markets

1. United States：Cannot apply，Can use，U.S. residents are outside the current EEA-and-UK card issuance area, although a card lawfully issued to an eligible member can be used in the United States.
2. United Kingdom：Can apply，Can use，UK residents are within the card issuance area and must complete KYC and address verification, but UK cardholders currently use the card with fiat rather than crypto spending.
3. Canada：Cannot apply，Can use，Canada is supported for hi membership but remains outside the current card issuance area, while an eligible card issued elsewhere can be used in Canada.
4. Australia：Cannot apply，Can use，Australian residents can join hi but are outside the current EEA-and-UK card issuance area, while an existing eligible card can be used locally.
5. South Africa：Cannot apply，Can use，South Africa is a supported hi market but is not within the current card issuance region, while a card issued to an eligible member can be used locally.
6. New Zealand：Cannot apply，Can use，New Zealand residents can access hi but are outside the current card issuance area, while an eligible card obtained elsewhere can be used in New Zealand.
7. Ireland：Can apply，Can use，Ireland is within the EEA card issuance area, and eligible residents can obtain the card after completing the required KYC and address verification.

Updated: Sep 15, 2026

Policies may change at any time. Verify the latest issuer policy.

KYC requirements

Current identity-verification requirements and restrictions

KYC required

YesRequired

KYC level

Full KYCRequirement confirmed

Proof of address

YesRequired

Accepted documents

Passport / National ID card / Residence permit

Review time / regional limits

Automated review can be completed within hours; manual review takes up to about seven business days.

KYC provider

Noemon Tech Limited

Updated

Jul 27, 2026

Payment compatibility

Support status and update date by payment scenario · Actual availability may vary by region, merchant, and issuer policy

Compatibility overview12 scenarios
Supported10
Not supported2
UpdatedAug 8, 2026

Wallet payments

Alipay

Supported

Aug 8, 2026

Wallet payments

Apple Pay

Not supported

Aug 8, 2026

Cash services

ATM withdrawal

Supported

Aug 8, 2026

AI tools

ChatGPT

Supported

Aug 8, 2026

AI tools

Claude

Supported

Aug 8, 2026

Wallet payments

Google Pay

Not supported

Aug 8, 2026

AI tools

Midjourney

Supported

Aug 8, 2026

In-person payments

Offline POS

Supported

Aug 8, 2026

Online shopping

Online shopping

Supported

Aug 8, 2026

Wallet payments

PayPal

Supported

Aug 8, 2026

Subscriptions

Subscription payment

Supported

Aug 8, 2026

Wallet payments

WeChat Pay

Supported

Aug 8, 2026

Review

Read the editorial review, its verdict and latest update.

No review yet

No review has been published for this card. Published reviews appear here.

User reviews

Showing 10 approved reviews matched to this card

Newest first
TONNYtrustpilot★ 1 / 5

Ne rembourse pas des milliers d'euros…

Ne rembourse pas des milliers d'euros bloqué, Aucun agrément MiCA, aucun agrément AMF. Fuyez !!
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134678)())app_store★ 1 / 5

Non mi fa registrare

Non mi arriva il pin sul cellulare o whatsapp
View original
1980fabiano1980app_store★ 5 / 5

aggiornamenti

Buongiorno,ma si riesce a sapere che tipo di programma sta seguendo HI o è tutto fermo???
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oliviatrustpilot★ 1 / 5

this is the most smartest scam!

this is the most smartest scam!! don't fall for it! If you need to recruit people to be able to withdrawal that should speak SCAM!!!
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Tommytrustpilot★ 1 / 5

Depositi mai arrivati

Aspetto due depositi da più di 4 mesi, contattato supporto molte volte ma rispondono sempre che stanno passando il caso al reparto competente, e così all infinito, state alla larga il fallimento ormai è imminente stanno provando solo a scammare il più possibile
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Giuseppe Pegnatrustpilot★ 1 / 5

State alla larga da questo "servizio di cryptovalute" sono dei truffatori

Aspetto un deposito da 20 giorni e non parliamo di cifre astronomiche (20$). "Supporto" contattato quasi tutti i giorni e le risposte sono sempre quelle copiate e incollate; praticamente ti prendono in giro. Stanno chiudendo piano piano tutti i servizi. 6-7 coppie di trading contate, token in caduta libero, CEO che prima si impossessa del progetto e poi lo abbandona per crearne un altro. Non c'è comunicazione da mesi e mesi, Supply del token aumentato a dismisura senza avvisare la community o dare delle spiegazione. Potrei continuare all'infinito.........
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Pilolli Saveriotrustpilot★ 1 / 5

Non fate investimenti su questa app…

Non fate investimenti su questa app servizo di assistenza inesistente ,cambiano continuamente le regole a loro piacimento
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Baumtrustpilot★ 1 / 5

vorsichtig das ist abzocke seite

vorsichtig das ist abzocke seite, ich habe 500€ in das konto investiert, und wurde einfach blockiert, und support reagiert nicht auf meine Anfragen
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BRtrustpilot★ 1 / 5

Die gekaufte Brille ist ein Witz

Die gekaufte Brille ist ein Witz. Damit sieht man schlechter als ohne. Wollte zurücksenden. Pustekuchen ! 20% Rabatt, dann 30% Rabatt für Schrott. Dann das nächste Angebot, ich solle doch im Shop was anderes bestellen. Ich will nur mein Geld zurück und die Brille zurücksenden Angeblich funktioniert die Erstattung nicht. Werde jetzt versuchen zurück zu buchen. Nie wieder
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Risk factors

Updated: Jul 27, 2026

No risk factors are available

Frequently asked questions

Answers drawn from the published record on this page.

Does hi Debit Card require KYC?

Our record lists the hi Debit Card verification requirement as: Full KYC. Document and review details are in the KYC section of this page.

Does hi Debit Card support Apple Pay and Google Pay?

Apple Pay: Not supported. Google Pay: Not supported.

Which assets can I top up hi Debit Card with?

Our record lists hi Debit Card support for: USDT, USDC, BTC, ETH, BNB, SOL, XRP, and ADA (20 in total).

Is hi Debit Card a virtual or a physical card?

hi Debit Card is offered as: Virtual + physical card.

Where is hi Debit Card available?

Our record lists 24 countries or regions as available and 31 as restricted. Country-by-country status is in the regions section of this page.

Who issues hi Debit Card?

hi Debit Card is operated by Hi.com on the Mastercard network.