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Hhi Debit Card logo

hi Debit Card

Updated: Aug 8, 2026

The hi Debit Card is a crypto asset and fiat debit card offered by the hi platform. It uses a personal EUR/GBP IBAN and the hi crypto wallet together to fund a Mastercard debit card. Users can prioritize fiat currency held in the IBAN and designate one crypto asset they hold as the secondary payment currency for online, in-store, and ATM transactions. The product uses a six-tier membership system from Basic to Diamond, with differences in physical card materials, membership benefits, Earn Booster, and other features.
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Card network
Mastercard
Product type
Crypto debit card
Card form
Virtual + physical card
Operating status
Active
KYC level
Full KYC
Commercial relationship
No commercial relationship
Risk score
50-59
Supported assets
USDT / USDC / BTC / ETH / BNB / SOL / XRP / ADA / DOGE / TRX / AVAX / DOT / LINK / MATIC / ATOM / LTC / BCH / DAI / XLM / UNI
Last updated
Aug 8, 2026

Official and company information

Issuer identity and company credentials

hi (hi.com) is a super app positioned as a "Web3 neobank", aiming to simplify the daily management, trading, wealth management, and payment of cryptocurrencies and fiat. The platform has been authorized by the Lithuanian Financial Crime Investigation Service (FCIS) to provide virtual currency services. Its core ecosystem is built around the "hi" native token, offering high-yield wealth management, multi-currency fiat/crypto wallets, and payment functions linked to traditional banking systems, with the goal of becoming a leading one-stop Web3 financial portal globally.
Company / issuer
Hi.com
Legal name
hi Technology Limited
Registered region
Lithuania (LT)
Headquarters
Original新加坡
Company type
Emi
Verification status
Verified
Issuer website
Official link
Application page
Application link

Card overview

hi Debit Card connects a personal IBAN, crypto wallet, and Mastercard debit card. Users who meet the issuing-region and KYC requirements can activate a virtual card and apply for a physical card. A EUR or GBP IBAN serves as the primary payment balance, and users can also select one crypto asset held in hi Wallet as a secondary payment currency. When BTC, ETH, or stablecoins are used, up to 90% of the asset value may count towards the available spending balance; other supported crypto assets are counted at up to 80%. The physical card supports a chip, PIN, contactless payments, and ATM withdrawals. hi continues to maintain card help content and its membership system, but public pages contain a mixture of historical and current rules. In particular, card rewards are currently suspended.
Mastercard card experienceRegional availabilityTerms may change
Notice: hi (hi.com) announced that it ceased all UK business and closed the related UK operations from 2023/10/08.

Card variants and fee differences

Compare verified fee records across card forms and tiers

Drag or swipe anywhere in the table to view every card; labels stay fixed

hi Basic Debit Card
hi Black Debit Card
hi Silver Debit Card
hi Gold Debit Card
hi Platinum Debit Card
hi Diamond Debit Card
Card formVirtual + physical cardVirtual + physical cardVirtual + physical cardVirtual + physical cardVirtual + physical cardVirtual + physical card
Fees
Monthly fee
Card issuance fee
ATM fee
Foreign exchange fee
Top-up fee
Failed transaction fee
Rewards
Cashback
0%
Card rewards suspended
0%
Card rewards suspended
0%
Card rewards suspended
0%
Card rewards suspended
0%
Card rewards suspended
0%
Card rewards suspended
Crypto cashback
0%
Card rewards suspended
0%
Card rewards suspended
0%
Card rewards suspended
0%
Card rewards suspended
0%
Card rewards suspended
0%
Card rewards suspended
Staking rewards
10%
Membership tier benefits
20%
Membership tier benefits
30%
Membership tier benefits
40%
Membership tier benefits
50%
Membership tier benefits
Staking APR
Welcome bonus
Referral bonus
Limits
Daily spending limit
Monthly spending limit
ATM withdrawal limit
Card network
Drag horizontally to view other cards

Fees may vary by region, card tier, and official policy. Verify the latest official terms.

Regions and China applicability

Application status based on public sources, official policy, and user reports. This is not application advice.

Available regions

Applications or normal card activation are supported

24
CroatiaHRSlovakiaSKNorwayNOItalyITFinlandFICzechiaCZSloveniaSIGreeceGRSwedenSELithuaniaLTPortugalPTFranceFREstoniaEEPolandPLBelgiumBELuxembourgLULiechtensteinLIDenmarkDKHungaryHUSpainESBulgariaBGAustriaATGermanyDENetherlandsNL
Evidence
Officially supported

Unsupported or restricted regions

Applications or features are unavailable or restricted

31
MexicoMXArgentinaARMaltaMTSingaporeSGChinaCNQatarQAUnited KingdomGBTürkiyeTRBrazilBRSouth AfricaZAUnited Arab EmiratesAERomaniaROAustraliaAUNew ZealandNZCyprusCYOmanOMTaiwanTWJordanJOKuwaitKWHong KongHKIsraelILIcelandISIrelandIEJapanJPBahrainBHCanadaCASaudi ArabiaSAMalaysiaMYSwitzerlandCHMacaoMOSouth KoreaKR
Evidence
Officially restricted

Unconfirmed regions

Evidence is insufficient

0

No records

Evidence
Public sources

China applicability

The source text is retained below.

Original

1、中国大陆:不可申请;hi 账户本身允许中国大陆手机号新用户注册,但 Debit Card 并未向大陆居民开放。其他合资格地区已发行的 Mastercard 可在支持境外卡的商户使用,并可绑定微信支付或支付宝进行合资格商户付款。

2、香港:不可申请;hi 账户支持香港用户注册,但 hi Debit Card 原发卡范围限欧洲经济区及英国。合法持有的卡片可在香港 Mastercard 受理商户线上或线下使用。

3、澳门:不可申请;澳门手机号属于 hi 账户支持市场,但当前 Debit Card 不向澳门居民发行。其他合资格地区已持卡用户可在澳门接受 Mastercard 的商户使用。

4、台湾:不可申请;台湾用户可注册 hi 账户,但不属于 Debit Card 原开放发卡居民范围。已在合资格地区取得卡片的用户可在台湾 Mastercard 受理商户消费。

Updated: Aug 8, 2026

Policies may change at any time. Verify the latest issuer policy.

KYC requirements

Current identity-verification requirements and restrictions

KYC required

YesRequired

KYC level

Full KYCRequirement confirmed

Proof of address

YesRequired

Accepted documents

Passport / National ID card / Residence permit

Review time / regional limits

Automated review can be completed within hours; manual review takes up to about seven business days.

KYC provider

Noemon Tech Limited

Updated

Jul 27, 2026

Payment compatibility

Support status and update date by payment scenario · Actual availability may vary by region, merchant, and issuer policy

Compatibility overview12 scenarios
Supported10
Not supported2
UpdatedAug 8, 2026

Wallet payments

Alipay

Supported

Aug 8, 2026

Wallet payments

Apple Pay

Not supported

Aug 8, 2026

Cash services

ATM withdrawal

Supported

Aug 8, 2026

AI tools

ChatGPT

Supported

Aug 8, 2026

AI tools

Claude

Supported

Aug 8, 2026

Wallet payments

Google Pay

Not supported

Aug 8, 2026

AI tools

Midjourney

Supported

Aug 8, 2026

In-person payments

Offline POS

Supported

Aug 8, 2026

Online shopping

Online shopping

Supported

Aug 8, 2026

Wallet payments

PayPal

Supported

Aug 8, 2026

Subscriptions

Subscription payment

Supported

Aug 8, 2026

Wallet payments

WeChat Pay

Supported

Aug 8, 2026

User reviews

Showing 10 approved reviews matched to this card

Newest first
TONNYtrustpilot1 / 5

Ne rembourse pas des milliers d'euros…

Ne rembourse pas des milliers d'euros bloqué, Aucun agrément MiCA, aucun agrément AMF. Fuyez !!
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134678)())app_store1 / 5

Non mi fa registrare

Non mi arriva il pin sul cellulare o whatsapp
View original
1980fabiano1980app_store5 / 5

aggiornamenti

Buongiorno,ma si riesce a sapere che tipo di programma sta seguendo HI o è tutto fermo???
View original
oliviatrustpilot1 / 5

this is the most smartest scam!

this is the most smartest scam!! don't fall for it! If you need to recruit people to be able to withdrawal that should speak SCAM!!!
View original
Tommytrustpilot1 / 5

Depositi mai arrivati

Aspetto due depositi da più di 4 mesi, contattato supporto molte volte ma rispondono sempre che stanno passando il caso al reparto competente, e così all infinito, state alla larga il fallimento ormai è imminente stanno provando solo a scammare il più possibile
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Giuseppe Pegnatrustpilot1 / 5

State alla larga da questo "servizio di cryptovalute" sono dei truffatori

Aspetto un deposito da 20 giorni e non parliamo di cifre astronomiche (20$). "Supporto" contattato quasi tutti i giorni e le risposte sono sempre quelle copiate e incollate; praticamente ti prendono in giro. Stanno chiudendo piano piano tutti i servizi. 6-7 coppie di trading contate, token in caduta libero, CEO che prima si impossessa del progetto e poi lo abbandona per crearne un altro. Non c'è comunicazione da mesi e mesi, Supply del token aumentato a dismisura senza avvisare la community o dare delle spiegazione. Potrei continuare all'infinito.........
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Pilolli Saveriotrustpilot1 / 5

Non fate investimenti su questa app…

Non fate investimenti su questa app servizo di assistenza inesistente ,cambiano continuamente le regole a loro piacimento
View original
Baumtrustpilot1 / 5

vorsichtig das ist abzocke seite

vorsichtig das ist abzocke seite, ich habe 500€ in das konto investiert, und wurde einfach blockiert, und support reagiert nicht auf meine Anfragen
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BRtrustpilot1 / 5

Die gekaufte Brille ist ein Witz

Die gekaufte Brille ist ein Witz. Damit sieht man schlechter als ohne. Wollte zurücksenden. Pustekuchen ! 20% Rabatt, dann 30% Rabatt für Schrott. Dann das nächste Angebot, ich solle doch im Shop was anderes bestellen. Ich will nur mein Geld zurück und die Brille zurücksenden Angeblich funktioniert die Erstattung nicht. Werde jetzt versuchen zurück zu buchen. Nie wieder
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Risk factors

Updated: Jul 27, 2026

No risk factors are available