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KuCoin KuCard

Updated: Aug 14, 2026

KuCard is a crypto asset debit card introduced by KuCoin. It converts fiat currencies or digital assets in a KuCoin account into the fiat currency required for card-network settlement when a purchase is made. The current European version offers Visa virtual and physical cards, while the Australian KuCard-AU uses Mastercard and primarily offers a virtual card. Users can use it for online shopping, everyday in-store purchases, and mobile payments. The European physical card also supports ATM withdrawals.
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Card network
Mastercard / Visa
Product type
Crypto debit card
Card form
Virtual + physical card / Virtual card
Operating status
Active
KYC level
Full KYC
Commercial relationship
No commercial relationship
Risk score
70-79
Supported assets
USDT / USDC / BTC / ETH / SOL / XRP / ADA / TRX / EUR / KCS / SUI
Last updated
Aug 14, 2026

Official and company information

Issuer identity and company credentials

KuCard is a Visa debit card launched by KuCoin, a leading global cryptocurrency exchange. Designed specifically for users in the European Economic Area (EEA), it aims to bridge digital assets and traditional financial payments, allowing users to spend cryptocurrency directly in daily life just like a regular debit card. Core features Real-time crypto-to-fiat conversion: The core logic of KuCard is to automatically convert cryptocurrency to fiat at the moment of payment. When users swipe the card (or pay online), the system automatically deducts the linked crypto assets and converts them to local fiat at the real-time exchange rate for settlement, without the need for manual pre-conversion. Global payments and withdrawals: As a Visa debit card, KuCard is accepted by millions of merchants and ATMs worldwide that accept Visa. It can be used not only in offline scenarios such as supermarkets and restaurants, but also fully supports online shopping. Apple Pay and Google Pay integration: Supports mobile wallet binding for contactless tap-and-go payments, greatly enhancing convenience for daily spending. Cashback rewards program: KuCard offers a competitive cashback scheme (sometimes up to 3%), allowing users to earn crypto cashback on card spending. Asset management flexibility Multi-asset support: Currently supports major crypto assets such as USDT, BTC, ETH, XRP, KCS, as well as the euro (EUR). Priority setting: Users can customize the deduction priority of payment assets within the app to flexibly manage personal spending.
Company / issuer
KuCoin
Legal name
EK Global Limited
Registered region
Seychelles (SC)
Headquarters
Original塞舌尔
Company type
Fintech
Verification status
Verified
Issuer website
Official link
Application page
Application link

Card overview

KuCard connects to the user's KuCoin Funding Account. The European version uses EUR as its primary settlement currency. Users can set assets such as EUR, USDT, USDC, BTC, ETH, XRP, and KCS as spending sources, which are automatically debited in the specified order with any necessary crypto conversion completed at payment. The Australian KuCard-AU uses USDC as its standard settlement asset and supports the conversion of various digital assets at the time of transaction before settlement through the Mastercard network. The European version provides both a virtual card and a plastic physical card. The Australian version currently offers only a virtual card, and a physical card has not yet been formally made available. Both programs support Apple Pay and Google Pay.
Mastercard / Visa card experienceRegional availabilityTerms may change
Notice: No additional notice is available.

Card variants and fee differences

Compare verified fee records across card forms and tiers

Drag or swipe anywhere in the table to view every card; labels stay fixed

KuCard EEA Card
KuCard-AU Card
Card formVirtual + physical cardVirtual card
Fees
Monthly fee
3 EUR
3 EUR per month after 90 days of inactivity, otherwise free
Free
Free; 2 USDC per month after 90 days of inactivity
Card issuance fee
9.99 EUR
Free, charged 9.99 EUR
Free
First card free; additional cards 9.99 USDC, up to five cards
ATM fee
2 EUR + 2%
2 EUR per withdrawal within Europe, 2% + 2 EUR outside Europe
Foreign exchange fee
2%
2% on non-EUR transactions
1%
Additional fee on non-settlement currency transactions
Top-up fee
Failed transaction fee
Free
No fee for payment declines due to insufficient funds
Free
No fee for payment declines due to insufficient funds
Rewards
Cashback
3%
Cashback 1%–3%, based on account VIP level
8%
Up to 8% reward points, based on VIP or spending tier
Crypto cashback
0%
Redeemable in EUR, BTC, ETH, or KCS; reward currency can be chosen
0%
Points redeemable for USDC or USDT
Staking rewards
5%
Additional up to 5% KCS cashback, based on KCS staking ratio
Staking APR
Welcome bonus
1%
Extra 1% points on first qualifying purchase
Referral bonus
Limits
Daily spending limit
20,000 USDC
Combined across all cards
Monthly spending limit
ATM withdrawal limit
Card network
Drag horizontally to view other cards

Fees may vary by region, card tier, and official policy. Verify the latest official terms.

Regions and China applicability

Application status based on public sources, official policy, and user reports. This is not application advice.

Available regions

Applications or normal card activation are supported

29
CyprusCYBelgiumBELiechtensteinLIRomaniaROHungaryHULithuaniaLTAustriaATDenmarkDKNorwayNOPortugalPTPolandPLSwedenSEEstoniaEEBulgariaBGLuxembourgLUGermanyDESlovakiaSKIcelandISCroatiaHRSpainESLatviaLVGreeceGRSloveniaSICzechiaCZFinlandFIItalyITNetherlandsNLFranceFRIrelandIE
Evidence
Officially supported

Unsupported or restricted regions

Applications or features are unavailable or restricted

215
KenyaKEGuinea-BissauGWBurkina FasoBFUgandaUGNepalNPGabonGAEgyptEGMartiniqueMQU.S. Virgin IslandsVISri LankaLKÅland IslandsAXEswatiniSZBosnia & HerzegovinaBAKuwaitKWCuraçaoCWMozambiqueMZCongo - KinshasaCDParaguayPYDjiboutiDJNorthern Mariana IslandsMPMacaoMOCôte d’IvoireCIFrench GuianaGFMontenegroMEMauritiusMUBelarusBYCambodiaKHTajikistanTJSouth KoreaKRSt. Kitts & NevisKNIranIRSaudi ArabiaSASurinameSRLibyaLYCocos (Keeling) IslandsCCIsraelILPitcairn IslandsPNSt. MartinMFPhilippinesPHAnguillaAIMayotteYTIraqIQNorth KoreaKPArgentinaARAndorraADUnited Arab EmiratesAESt. HelenaSHGuatemalaGTOmanOMLaosLATongaTOSouth AfricaZAMonacoMCCameroonCMTürkiyeTRHeard & McDonald IslandsHMKyrgyzstanKGFijiFJNorfolk IslandNFJamaicaJMNigeriaNGCongo - BrazzavilleCGHaitiHTMongoliaMNGuineaGNZimbabweZWMontserratMSQatarQAEcuadorECLiberiaLRSt. Vincent & GrenadinesVCLesothoLSRéunionREVatican CityVAUnited KingdomGBPalauPWAzerbaijanAZUruguayUYPapua New GuineaPGKazakhstanKZRussiaRUBruneiBNNew ZealandNZArubaAWChristmas IslandCXSenegalSNBrazilBRChinaCNUnited StatesUSMoroccoMASudanSDNicaraguaNIFalkland Islands (Islas Malvinas)FKSeychellesSCMexicoMXCubaCUJapanJPEthiopiaETGreenlandGLNamibiaNATimor-LesteTLBahrainBHAngolaAOUzbekistanUZGuyanaGYBoliviaBOGibraltarGITanzaniaTZPuerto RicoPRTrinidad & TobagoTTMauritaniaMRCanadaCAChadTDSingaporeSGNiueNUSamoaWSAlgeriaDZGuamGUTurks & Caicos IslandsTCTogoTGSolomon IslandsSBSvalbard & Jan MayenSJTokelauTKTuvaluTVSint MaartenSXLebanonLBPeruPEChileCLGambiaGMPakistanPKDominican RepublicDOBelizeBZHondurasHNMadagascarMGJordanJOIndiaINBhutanBTCosta RicaCRSouth Georgia & South Sandwich IslandsGSGhanaGHRwandaRWMaltaMTWestern SaharaEHGrenadaGDGuernseyGGBritish Indian Ocean TerritoryIOSan MarinoSMVenezuelaVEBouvet IslandBVKiribatiKICape VerdeCVBermudaBMVanuatuVUMarshall IslandsMHEl SalvadorSVTunisiaTNWallis & FutunaWFMoldovaMDMalaysiaMYJerseyJEAmerican SamoaASThailandTHNauruNRPanamaPAFrench Southern TerritoriesTFBarbadosBBEquatorial GuineaGQSyriaSYCayman IslandsKYMaldivesMVSwitzerlandCHIsle of ManIMMicronesiaFMArmeniaAMBeninBJSierra LeoneSLU.S. Outlying IslandsUMBritish Virgin IslandsVGBangladeshBDSt. LuciaLCEritreaERVietnamVNSomaliaSOColombiaCOYemenYESouth SudanSSCentral African RepublicCFIndonesiaIDBurundiBIAlbaniaALBahamasBSGeorgiaGESt. BarthélemyBLMalawiMWCook IslandsCKComorosKMUkraineUABotswanaBWZambiaZMSão Tomé & PríncipeSTNigerNEMaliMLNew CaledoniaNCMyanmar (Burma)MMFaroe IslandsFOHong KongHKAfghanistanAFTurkmenistanTMDominicaDMAntarcticaAQFrench PolynesiaPFNorth MacedoniaMKGuadeloupeGPSerbiaRSAntigua & BarbudaAG
Evidence
Officially restricted

Unconfirmed regions

Evidence is insufficient

0

No records

Evidence
Public sources

China applicability

The source text is retained below.

Original

1、中国大陆:KuCoin AU条款明确将中国大陆列为禁止地区;已由欧洲经济区或澳大利亚合资格账户发行的卡,可在支持境外 Visa 或 Mastercard 的商户使用。

2、香港:KuCoin AU条款明确排除香港;合资格地区发行的卡可在香港线上、线下及兼容移动钱包商户使用。

3、澳门:澳门居民不能直接申请 KuCard;其他支持地区发行的卡可在澳门接受 Visa 或 Mastercard 的商户消费。

4、台湾:台湾居民不能按本地地址申请;合资格地区发行的卡可在台湾卡组织受理商户及兼容移动钱包使用。

Updated: Aug 3, 2026

Policies may change at any time. Verify the latest issuer policy.

KYC requirements

Current identity-verification requirements and restrictions

KYC required

YesRequired

KYC level

Full KYCRequirement confirmed

Proof of address

YesRequired

Accepted documents

EEA-issued passport / EEA national ID card / Passport / Australian driver's license / Proof of residential address

Review time / regional limits

Automatic verification is relatively fast; abnormal ID or address enters manual compliance review.

KYC provider

Sumsub

Updated

Aug 3, 2026

Payment compatibility

Support status and update date by payment scenario · Actual availability may vary by region, merchant, and issuer policy

Compatibility overview13 scenarios
Supported13
Not supported0
UpdatedAug 3, 2026

Wallet payments

Alipay

Supported

Aug 3, 2026

Wallet payments

Apple Pay

Supported

Jul 20, 2026

Wallet payments

Apple Pay

Supported

Aug 3, 2026

Cash services

ATM withdrawal

Supported

Aug 3, 2026

AI tools

ChatGPT

Supported

Aug 3, 2026

AI tools

Claude

Supported

Aug 3, 2026

Wallet payments

Google Pay

Supported

Aug 3, 2026

AI tools

Midjourney

Supported

Aug 3, 2026

In-person payments

Offline POS

Supported

Aug 3, 2026

Online shopping

Online shopping

Supported

Aug 3, 2026

Wallet payments

PayPal

Supported

Aug 3, 2026

Subscriptions

Subscription payment

Supported

Aug 3, 2026

Wallet payments

WeChat Pay

Supported

Aug 3, 2026

User reviews

Showing 10 approved reviews matched to this card

Newest first
Shakthidhar Kondetigoogle_play1 / 5

KuCoin: Buy Bitcoin & Crypto Google Play review - 1 star

not working properly and still my account unfreezed . withdrawal also blocked. my withdrawal money is present in Kucoin. no one responded to me
Official reply
To ensure the safety and security of your account and assets, the withdrawal function such as crypto withdrawals, P2P selling, and issuance of red envelopes has been suspended by the system for 24 hours.This is an automated security system that temporarily disables the account withdrawal function when there is any update
View original
Tasswour Aligoogle_play5 / 5

KuCoin: Buy Bitcoin & Crypto Google Play review - 5 star

easy to use
Official reply
Hi there! Thank you for your fantastic review! We’re delighted to know you’re enjoying our app. Your positive feedback is truly inspiring and encourages us to keep enhancing our product. We’re committed to providing you with the best experience and are excited to bring you even more great features in the future.
View original
Hassan Abubakargoogle_play2 / 5

KuCoin: Buy Bitcoin & Crypto Google Play review - 2 star

you are having problems with your application it responding slow to network 🛜 connection. do well to rectify the issue. is so irritating 😔
Official reply
Hi there, Thank you for sharing your feedback with us. At KuCoin, we prioritize your security and strive to provide top-quality services. We're always looking to improve based on your experience. If you have any specific concerns, please reach out to our support team at support@kucoin.com. We're here to help!
View original
m usmangoogle_play1 / 5

KuCoin: Buy Bitcoin & Crypto Google Play review - 1 star

one of the worst experiences with customer support is not fair 😔 I have placed an order over there and the seller forgot to release the crypto even though the seller is committing that I have received the money but after that he is still not releasing the usdt till last 20 days. I have opened the dispute but customer support is going to take action against the duffer
Official reply
We apologize for any inconvenience. Appeals are processed in order, which may cause delays during high volume. However, we are willing to expedite your case. Please contact our online support or submit a ticket to support@kucoin.com and mark it as "urgent" to prioritize your appeal. Thank you for your patience.
View original
Mohammed Ridoangoogle_play1 / 5

KuCoin: Buy Bitcoin & Crypto Google Play review - 1 star

this app is very much full of fraud and scsm. they will never help you, even you have problem on account. if you evwr make mistake onbyour funds younwill loss all of your fund and thr kucoin team will never help you. its just a time and mone waste 1/10 app. scammer will scam your fumd. but you cant tecover it or never get it again. the support team is just a waste of time . I will recomend dont put your deposit here or work here. even if you get any freee moneybhere you will also lost it.💔😔
Official reply
Since the withdrawal has been completed, we strongly suggest you try to find further help from the local police or any other competent law enforcement institutions. If they need any assistance from us for the case, please inform your local police or any other law enforcement institutions to send a duly signed /sealed official notice
View original
Mohammad Masudgoogle_play4 / 5

KuCoin: Buy Bitcoin & Crypto Google Play review - 4 star

good
Official reply
Hi there! Thank you for your fantastic review! We’re delighted to know you’re enjoying our app. Your positive feedback is truly inspiring and encourages us to keep enhancing our product. We’re committed to providing you with the best experience and are excited to bring you even more great features in the future.
View original
Aman Ullahgoogle_play5 / 5

KuCoin: Buy Bitcoin & Crypto Google Play review - 5 star

best cryptocurrency exchange ever
Official reply
Hi there! Thank you for your fantastic review! We’re delighted to know you’re enjoying our app. Your positive feedback is truly inspiring and encourages us to keep enhancing our product. We’re committed to providing you with the best experience and are excited to bring you even more great features in the future.
View original
mlw.dctrustpilot1 / 5

Eerder dit jaar ben ik geld…

Eerder dit jaar ben ik geld kwijtgeraakt door een investeringsfraude. Het platform leek in eerste instantie legitiem, maar toen ik mijn geld probeerde op te nemen, bleven ze om extra “kosten” vragen en vervolgens stopten ze volledig met reageren. Nadat ik zelf had geprobeerd de situatie samen met mijn bank op te lossen, heb ik contact opgenomen met Tetax. Vanaf het eerste gesprek waren ze professioneel en transparant. Ze namen mijn documenten door, legden duidelijk uit welke stappen voor het terugvorderen van mijn geld nodig waren en gaven een realistische inschatting, zonder valse beloften te doen. De communicatie was uitstekend. Ik kreeg regelmatig updates en zij verzorgden alle correspondentie voor mij. Uiteindelijk heb ik een aanzienlijk deel van mijn geld kunnen terugkrijgen. Wat mij vooral opviel: professionaliteit, transparantie en duidelijke communicatie. Wees voorzichtig met neppe diensten die beweren te kunnen helpen bij het terugvorderen van geld. Tetax was betrouwbaar en ik ben opgelucht met het resultaat. Bedankt aan het hele
View original
Haneef Khangoogle_play1 / 5

KuCoin: Buy Bitcoin & Crypto Google Play review - 1 star

😡😡😡😡😡 ads add ads 👎👎👎👎👎👎👎👎👎👎👎👎
Official reply
Hi there, Thank you for sharing your feedback with us. At KuCoin, we prioritize your security and strive to provide top-quality services. We're always looking to improve based on your experience. If you have any ADS concerns, please reach out to our support team at support@kucoin.com. We're here to help!
View original
saratrustpilot1 / 5

Eerder dit jaar investeerde ik via een…

Eerder dit jaar investeerde ik via een platform dat er betrouwbaar uitzag. Na een tijd stopte de communicatie en kon ik geen geld meer opnemen. Na verschillende pogingen om het zelf op te lossen werd duidelijk dat ik het geld niet terug zou krijgen via de normale weg. Toen heb ik Tetax ingeschakeld. Vanaf het eerste gesprek waren ze duidelijk en gestructureerd. Ze legden uit welke stappen nodig waren, welke documenten ik moest aanleveren en gaven een realistische tijdslijn zonder loze beloftes. De communicatie verliep goed. Ik kreeg regelmatig updates en duidelijke uitleg. Het team was professioneel en nam alle communicatie voor me uit handen. Uiteindelijk heb ik een groot deel van mijn investering teruggekregen. Ik heb Tetax ervaren als deskundig en betrouwbaar bij het afhandelen van een lastige zaak. Mijn advies: wacht niet te lang en schakel op tijd professionele hulp in als je in een soortgelijke situatie zit.
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Risk factors

Updated: Jul 20, 2026

No risk factors are available