Card database / Mastercard / Crypto debit card

Krak Card

Updated: Sep 17, 2026

Krak Card is a crypto asset debit card from Kraken for users in the UK and the European Economic Area, with spending balance provided by the Krak Everyday e-money account. Users can set the deduction order for fiat and crypto assets, and the required assets are automatically converted to GBP or EUR at the time of spending, enabling online shopping, subscriptions, in-store card payments, and ATM withdrawals via the Mastercard network. The product offers a virtual card, a standard physical card, and a metal card available to users who meet the asset threshold, with up to 2% cashback on eligible spending.

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Card network
Product type: Crypto debit card
Card form: Virtual + physical card / Metal card
Operating status: Active
KYC level: Full KYC
Commercial relationship: No commercial relationship
Risk score: 80-89

Supported assets: USDTUSDCBTCETHBNBSOLXRPADADOGETRXAVAXDOTLINKATOMLTCBCHDAIXLMUNIEURGBP
Last updated: Sep 17, 2026

Official and company information

Issuer identity and company credentials

Kraken (parent company Payward, Inc.), founded in 2011, is one of the world's oldest centralized cryptocurrency exchanges with a strong reputation for security and regulatory compliance. Headquartered in San Francisco, USA, it aims to bridge traditional finance and digital assets, offering a full range of financial services to individual investors and institutional clients, including spot trading, leverage trading, staking services, derivatives trading, and asset custody. Kraken is known for industry-leading security standards, being the first crypto platform to implement "Proof of Reserves," and continues to deepen its global footprint through rigorous financial regulatory compliance, focusing on financial inclusion and asset security.

Visit website Application page

Company / issuer: Kraken
Legal name: Payward Services Limited
Registered region: United Kingdom (GB)
Headquarters: San Francisco, United States
Company type: Emi
Verification status: Verified
Issuer website: Official link
Application page: Application link

Card overview

The Krak Card, Kraken Card, and Krak Metal Card share the same Krak Everyday balance, asset spending order, and rewards tier. The Krak Card and Kraken Card have the same core functionality, with the main difference being the card design; users can hold and manage both cards separately. The Everyday balance is separate from the Kraken trading account. Users must first transfer fiat or crypto assets into this balance. When spending crypto assets, the system sells the corresponding assets at the point of transaction and settles in GBP for UK accounts or EUR for EEA accounts. The card supports over 600 fiat currencies and crypto assets, but the specific spendable assets are subject to the rules of the region of residence. EEA accounts cannot use restricted assets such as USDT and DAI. Users can freeze the card, modify the deduction order, view rewards, and manage virtual and physical cards within the Krak app.

Mastercard card experienceRegional availabilityTerms may change

Notice: No additional notice is available.

Usage scale & trends

Usage data is not available for this card yet. It will appear here when available.

Card variants and fee differences

Compare verified fee records across card forms and tiers

Drag or swipe anywhere in the table to view every card; labels stay fixed

	KKrak Card	KKraken Card	KKrak Metal Card
Card form	Virtual + physical card	Virtual + physical card	Metal card
Fees
Monthly fee	Free No monthly or annual card fee	Free No monthly or annual card fee.	Free No monthly or annual card fee
Card issuance fee	Free First standard card issued free	Free First card issued free.	Free First card free after meeting criteria
ATM fee	Free Third-party ATMs may charge additional fees	Free Third-party ATMs may charge additional fees.	Free Third-party ATMs may charge additional fees
Foreign exchange fee	Free Settled at Mastercard rate	Free Settled at Mastercard exchange rate.	Free Settled at Mastercard rate
Top-up fee	—	—	—
Failed transaction fee	—	—	—
Rewards
Cashback	0 GBP Tiered by 30-day average balance	2% Tiered by 30-day average balance, range 0%–2%.	2% 0%–2%; up to 4% for travel, travel bonus requires designated channels
Crypto cashback	0 GBP Choose either fiat cashback or this	2% Cashback in BTC, choose either BTC or fiat cashback, range 0%–2%.	2% 0%–2% BTC; choose either BTC or fiat cashback
Staking rewards	—	—	—
Staking APR	—	—	—
Welcome bonus	2% First 30 days cashback; new users get Max tier	10 GBP + 100% First top-up 100%, up to £10 or €10, new Kraken cardholders only.	—
Referral bonus	—	—	—
Limits
Daily spending limit	22,000 GBP UK £22,000; EEA €12,000. Calculated in card base currency	22,000 GBP UK £22,000; EEA €12,000. Calculated in card base currency.	22,000 GBP UK £22,000; EEA €12,000; calculated in card base currency
Monthly spending limit	22,000 GBP UK £22,000; EEA €12,000. Calculated on a calendar month basis	22,000 GBP UK £22,000; EEA €12,000. Calculated on a calendar month basis.	22,000 GBP UK £22,000; EEA €12,000; calculated on a calendar month basis
ATM withdrawal limit	750 GBP UK £750/day, £4,000/month; EEA €900/day, €4,800/month. Per-withdrawal limit also applies	750 GBP UK £750/day, £4,000/month; EEA €900/day, €4,800/month. Per-withdrawal limit also applies.	750 GBP UK £750/day, £4,000/month; EEA €900/day, €4,800/month; per-withdrawal limit also applies
Card network

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Fees may vary by region, card tier, and official policy. Verify the latest official terms.

Regions and language support

Application status based on public sources, official policy, and user reports. This is not application advice.

Available regions

Applications or normal card activation are supported

LithuaniaLTGermanyDENetherlandsNLNorwayNOSloveniaSISlovakiaSKCyprusCYFinlandFIBulgariaBGIrelandIEUnited States (Excluding Restricted States)DenmarkDKPolandPLSwedenSEAustriaATIcelandISGreeceGRCroatiaHRPortugalPTLiechtensteinLIRomaniaROBelgiumBEMaltaMTFranceFRItalyITSpainESEstoniaEEHungaryHUCzechiaCZLatviaLVLuxembourgLU

Evidence: Officially supported

Unsupported or restricted regions

Applications or features are unavailable or restricted

South SudanSSCubaCUIndiaINMassachusettsCongo - KinshasaCDRussiaRUPhilippinesPHMaineIndianaNorth KoreaKPBelarusBYIranIRSyriaSYAfghanistanAFIraqIQLibyaLYNew YorkSudanSDJapanJP

Evidence: Officially restricted

Unconfirmed regions

Evidence is insufficient

No records

Evidence: Public sources

Availability in English-Speaking Markets

1. United States：Can apply，Can use，Eligible U.S. residents can obtain the Krak Card, but residents of New York, Maine, Massachusetts and Indiana are currently excluded from the card program.

2. United Kingdom：Can apply，Can use，UK residents with a verified personal account are included in the current card program and can obtain the card after completing the required verification.

3. Canada：Cannot apply，Can use，Canada is outside the current U.S., UK and EEA issuance regions, but a card issued to an eligible resident elsewhere can still be used in Canada.

4. Australia：Cannot apply，Can use，Australia is not currently included in the Krak Card issuance regions, but eligible cardholders from supported regions can use their card in Australia.

5. South Africa：Cannot apply，Can use，South African residents are outside the current issuance regions, while cards issued to eligible U.S., UK or EEA residents can still be used locally.

6. New Zealand：Cannot apply，Can use，New Zealand is not currently an issuance market, but an eligible card obtained in a supported region can still be used in the country.

7. Ireland：Can apply，Can use，Ireland is part of the EEA card program, so verified personal-account holders residing there can obtain and use the card.

Updated: Sep 15, 2026

KYC requirements

Current identity-verification requirements and restrictions

KYC required

YesRequired

KYC level

Full KYCRequirement confirmed

Proof of address

YesRequired

Accepted documents

Passport / Driver's license / National ID card / Bank statement / Utility or internet bill / Tax document / Government letter / Lease agreement

Review time / regional limits

Automatic review can be completed instantly; manual or supplementary document review is processed within five days at most.

KYC provider

Multi-source compliance technology (Internal Compliance Engine + integration of third-party verification providers such as Onfido/Sumsub).

Updated

Aug 6, 2026

Payment compatibility

Support status and update date by payment scenario · Actual availability may vary by region, merchant, and issuer policy

Compatibility overview12 scenarios

Supported12

Not supported0

UpdatedAug 6, 2026

Wallet payments

Alipay

Supported

Aug 6, 2026

Wallet payments

Apple Pay

Supported

Aug 6, 2026

Cash services

ATM withdrawal

Supported

Aug 6, 2026

AI tools

ChatGPT

Supported

Aug 6, 2026

AI tools

Claude

Supported

Aug 6, 2026

Wallet payments

Google Pay

Supported

Aug 6, 2026

AI tools

Midjourney

Supported

Aug 6, 2026

In-person payments

Offline POS

Supported

Aug 6, 2026

Online shopping

Supported

Aug 6, 2026

Wallet payments

PayPal

Supported

Aug 6, 2026

Subscriptions

Subscription payment

Supported

Aug 6, 2026

Wallet payments

WeChat Pay

Supported

Aug 6, 2026

Review

Read the editorial review, its verdict and latest update.

No review yet

No review has been published for this card. Published reviews appear here.

User reviews

Showing 10 approved reviews matched to this card

Newest first

Christian Robertstrustpilot★ 3 / 5Aug 15, 2026

Got my card the other day

Got my card the other day, load up with £200 from USCD in my ledger and wall went perfectly, able to withdraw cash from ATM also, good interest rates on stable coins too, my only concern and it’s a big one preventing me from adding large sums, and it’s the amount of reviews saying accounts frozen and funds locked with no support….other than the major downside it would be 5 stars.

Official reply

Hi Christian, Your deposit and transfer limits are dynamic, adjusting automatically over time based on your account history, usage patterns, and verification level. We understand your concerns regarding information you've read. Before anything else, we would like to assure you that we never restrict or close accounts for no reason. The unfortunate reality of the crypto industry is that it attracts scammers and fraudsters. Many of the accounts that are restricted or closed are often involved in fraudulent or illegal/prohibited activities. The nature of the online media often hides the truth from spectators - many of these cases that we've investigated in the past were found to be engaged in illegal activities. FUD is easiest to spread, clients who use their Kraken account daily without problems typically don’t post about their positive experiences, which can make closures seem more frequent than they are. Let us know if you have any further questions, Krak 🐙

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Divine Jonathantrustpilot★ 1 / 5Aug 15, 2026

SCAM ACCOUNT DO NOT BOTHER OPENING!

SCAM ACCOUNT DO NOT BOTHER OPENING! They've done this to thousands of people, it can't be a coincidence. They'll let you open the account make a few transactions, then they'll just freeze the whole account disregarding people have livelihoods and blocking a bank account, obstructs that. Go on trust pilot they have thousands of people saying the exact same thing. It's a shame they operate like this because their app is very smooth. I want my account re opened or close my account and return my funds

Official reply

Hi Jonathan, Account restrictions are usually applied for security or compliance reasons, and we do not take these actions lightly. While account restrictions can prevent certain activities like buying, selling, or withdrawing, your funds are not at risk and will remain in your account until the issue is resolved. Please get in touch with us so that we can review your case and provide the necessary assistance: https://support.kraken.com/hc/en-us/articles/201351886 We're committed to resolving your issue, Krak Support 🐙

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wenbo Tenggoogle_play★ 5 / 5Aug 15, 2026

Krak: Send & Receive Money Google Play review - 5 star

great experience,easy to use

Official reply

Happy to see you enjoy the ease of use. Thanks for the review 😊

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Derrick Diablotrustpilot★ 1 / 5Aug 13, 2026

Everything they do is Rubbish

They made you invest more and after some while they will stop Picking call and mails, so glad #AMPLE~~ EDGE# sorted it out and I got every dime back

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Toderel Cristi Toadergoogle_play★ 1 / 5Aug 12, 2026

Krak: Send & Receive Money Google Play review - 1 star

Awful, after the update it logged me out. I tried to login but it said password was wrong. In the past I had a Kraken account which I deactivated, deleted. I tried to recover the password and it sent me to the Kraken site, which was ok and I changed it. But when I tried to login, it asked for 2fa, I never put a 2fa on Krak, I had for Kraken in the past and obviously I don't have the key anymore. I don't see why Krak would ask me for the old Kraken 2fa key.

Official reply

Thanks for flagging this, Toderel. We hear you and we'd really like the chance to help get that sorted for you. Please reach out via our live support or our official social channels and we'll dig into it from our side. This article can also help for 2fa issues: https://support.kraken.com/articles/201889308-i-can-t-sign-in-to-my-account- 🐙

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Anna J. Beasleytrustpilot★ 1 / 5Aug 12, 2026

Thehuge gaps between buy and sell…The…

Thehuge gaps between buy and sell…The huge gaps between buy and sell prices, fake trading. Coins that aren’t traded anywhere else. Very low volume. Being forced to use ridiculously small amounts of money sent as gifts at the market price. Why can’t I enter the price I want? Especially when there’s already such a huge gap.. not recommenred at all

Official reply

Hi Anna 👋 Thank you for sharing this, we really appreciate the honest feedback and totally get how frustrating this can be. Just a couple of things that might help: the wide spreads and low volume you're seeing tend to happen with smaller, less popular coins, this comes down to overall liquidity for that specific asset rather than something we control on our end. Also, good news, you don't have to use market price! If you switch to a limit order instead, you can set the exact price you're comfortable buying or selling at, rather than accepting the current market rate. If you let us know which coin(s) you've been trading, we'd love to take a closer look and see if there's anything else going on.

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Rus Alex Ghitatrustpilot★ 1 / 5Aug 12, 2026

1 Star – Ignored for 8 days after account hack! (Ticket #22167711)

My account was hacked a week ago and I immediately reached out to Kraken support for urgent help to secure my account and funds. It has been 8 days since August 4th, and I have received absolutely zero responses despite sending multiple emails and updates to my ticket. I am extremely worried about my money and the safety of my account. Being completely ignored by customer support during a critical security issue like an account breach is unacceptable. Please escalate Ticket #22167711 immediately and give me an update on my account status! UPDATE: Another 2 days have passed with absolutely no response from customer support after I completed the verification through the link provided. I am extremely worried and stressed about the safety of my funds held in the account. Please escalate Ticket #22167711 immediately and provide an urgent update!

Official reply

Hi Rus 👋 Thank you for bringing this to our attention. We completely understand your concerns. One of our specialists has already reached out to you via email, and we're currently waiting for your response. Please review the email carefully and follow the instructions provided so the team can proceed with the next steps. We appreciate your cooperation and look forward to getting this moving for you.

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Moe Dia Merazkagoogle_play★ 1 / 5Aug 11, 2026

Krak: Send & Receive Money Google Play review - 1 star

Scammers

Official reply

Hi Moe, we please ask that you get in touch with us so that we can assist you where needed: https://support.kraken.com/hc/en-us/articles/201351886 We are looking forward to hearing from you, Krak Support 🐙

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Gilbert Bourgeoistrustpilot★ 2 / 5Aug 11, 2026

ma carte krak est creditrice de plus de…

ma carte krak est creditrice de plus de 500 euros et je ne peux rien payer avec elle

Official reply

Bonjour Gilbert, veuillez nous contacter afin que nous puissions vérifier si votre compte est retenu ou restreint et vous fournir l’aide nécessaire : https://support.kraken.com/fr/articles/201351886 Nous avons hâte d’avoir de vos nouvelles, Soutien 🐙 au Krak

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Bashir Ahmedgoogle_play★ 4 / 5Aug 10, 2026

Krak: Send & Receive Money Google Play review - 4 star

good

Official reply

Thanks! Feel free to let us know what it would make it a 5-star experience, our Support Team's here 24/7! 💜

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Risk factors

Updated: Jul 8, 2026

No risk factors are available

Frequently asked questions

Answers drawn from the published record on this page.

Does Krak Card require KYC?

Our record lists the Krak Card verification requirement as: Full KYC. Document and review details are in the KYC section of this page.

Does Krak Card support Apple Pay and Google Pay?

Apple Pay: Supported. Google Pay: Supported.

Which assets can I top up Krak Card with?

Our record lists Krak Card support for: USDT, USDC, BTC, ETH, BNB, SOL, XRP, and ADA (21 in total).

Is Krak Card a virtual or a physical card?

Krak Card is offered as: Virtual + physical card and Metal card.

Where is Krak Card available?

Our record lists 31 countries or regions as available and 19 as restricted. Country-by-country status is in the regions section of this page.

Who issues Krak Card?

Krak Card is operated by Kraken on the Mastercard network.