Available regions
Applications or normal card activation are supported
No Open Regions
- Evidence
- Officially supported
Card database / Mastercard / Crypto prepaid card
B
Bitnovo Card
Updated: Aug 7, 2026
Bitcard is a crypto prepaid Mastercard that Bitnovo previously offered to European residents. Users first convert crypto assets in their account to EUR, then top up the physical card for online shopping, in-store payments, and ATM withdrawals, without linking a traditional bank account. The card was available only to users who completed Level Plus or Premium Level verification. Bitnovo's current website no longer displays card application or management entry points, and the product is currently unavailable for application and use.
Official and company information
Issuer identity and company credentials
OriginalBitnovo 成立于 2015 年，是一家总部位于西班牙的非托管加密资产金融技术服务商。公司致力于通过简单、安全的接口让各类人群进入加密市场，其核心产品包括：Bitnovo Pay（面向商户的加密支付网关）、全欧洲 40,000+ 线下网点分发的加密货币兑换优惠券（Vouchers）、加密货币 ATM 网络以及提供“自管钱包”服务的移动端应用。Bitnovo 以“Not your keys, not your coins”为品牌信条，坚持非托管模式，不持有用户资产。
- Company / issuer
- Bitnovo
- Legal name
- BITNOVO, S.L.
- Registered region
- Spain (ES)
- Headquarters
- Original西班牙
- Company type
- Processor
- Verification status
- Verified
- Issuer website
- Official link
- Application page
- Application link
Card overview
Bitcard used a prepaid card structure, with funds not deducted directly from a crypto wallet. Users first had to exchange crypto assets through Bitnovo, top up the card balance with the resulting EUR, and then spend through the Mastercard acceptance network. Historical accounts were divided into Basic Level, Level Plus, and Premium Level. Basic Level supported only limited account top-ups and did not offer a physical card. Only Level Plus and Premium Level users could apply for Bitcard and make ATM withdrawals. The main differences between the tiers were their identity verification requirements, annual top-up limits, and daily top-up limits. Bitcard was later removed from Bitnovo's website and application interface. The current website retains only wallet, crypto trading, Giftcards, ATM, and merchant payment services and has not reinstated the card programme.
Mastercard card experienceRegional availabilityTerms may change
Notice: As of 2022/01/10, Bitcard had been removed from the Bitnovo website and application entry points and has since remained listed as inactive. The current Bitnovo website has not restored application, top-up or management services for the card. Bitcard has ceased public issuance and operations.
Card variants and fee differences
Compare verified fee records across card forms and tiers
B Bitnovo Bitcard | |
|---|---|
| Card form | Physical card |
| Fees | |
| Monthly fee | 1.2 EUR Card balance maintenance fee. |
| Card issuance fee | 25 EUR Card issuance fee at the end of the record. |
| ATM fee | 1 EUR ATM operators may charge additional fees. |
| Foreign exchange fee | Free No additional charge for overseas purchases |
| Top-up fee | 5% Crypto top-up fee rate at the end of the record. |
| Failed transaction fee | 0.2 EUR Fixed fee for declined transactions |
| Rewards | |
| Cashback | — |
| Crypto cashback | — |
| Staking rewards | — |
| Staking APR | — |
| Welcome bonus | — |
| Referral bonus | — |
| Limits | |
| Daily spending limit | 10,000 EUR Premium tier limit. |
| Monthly spending limit | — |
| ATM withdrawal limit | 500 EUR Plus and Premium tiers. |
| Card network |
Fees may vary by region, card tier, and official policy. Verify the latest official terms.
Regions and China applicability
Application status based on public sources, official policy, and user reports. This is not application advice.
Unsupported or restricted regions
Applications or features are unavailable or restricted
Global
- Evidence
- Officially restricted
Unconfirmed regions
Evidence is insufficient
No records
- Evidence
- Public sources
China applicability
The source text is retained below.
Original
1、中国大陆：不可申请；Bitcard 已停止运营，现无有效申请入口，新用户及原持卡用户均无法继续使用该卡片服务。
2、香港：不可申请；Bitcard 已停止运营，现无有效申请入口，新用户及原持卡用户均无法继续使用该卡片服务。
3、澳门：不可申请；Bitcard 已停止运营，现无有效申请入口，新用户及原持卡用户均无法继续使用该卡片服务。
4、台湾：不可申请；Bitcard 已停止运营，现无有效申请入口，新用户及原持卡用户均无法继续使用该卡片服务。
Updated: Jul 25, 2026
KYC requirements
Current identity-verification requirements and restrictions
KYC required
YesRequiredKYC level
Tiered KYCRequirement confirmedProof of address
YesRequiredAccepted documents
ID card / Passport / EU or EEA ID card / Residence card
Review time / regional limits
Automated identity verification usually takes about five minutes; abnormal information enters manual review, extending processing time.
KYC provider
Sumsub
Updated
Aug 7, 2026
Payment compatibility
Support status and update date by payment scenario · Actual availability may vary by region, merchant, and issuer policy
Compatibility overview12 scenarios
Supported0
Not supported12
UpdatedAug 7, 2026
Wallet payments
Alipay
Not supported
Aug 7, 2026
Wallet payments
Apple Pay
Not supported
Aug 7, 2026
Cash services
ATM withdrawal
Not supported
Aug 7, 2026
AI tools
ChatGPT
Not supported
Aug 7, 2026
AI tools
Claude
Not supported
Aug 7, 2026
Wallet payments
Google Pay
Not supported
Aug 7, 2026
AI tools
Midjourney
Not supported
Aug 7, 2026
In-person payments
Offline POS
Not supported
Aug 7, 2026
Online shopping
Online shopping
Not supported
Aug 7, 2026
Wallet payments
PayPal
Not supported
Aug 7, 2026
Subscriptions
Subscription payment
Not supported
Aug 7, 2026
Wallet payments
WeChat Pay
Not supported
Aug 7, 2026
User reviews
Showing 10 approved reviews matched to this card
BITNOVO ES UNA ESTAFA ASEGURADA ! SCAM !
BITNOVO me ha Estafado “SCAM” al yo ingresarles en su cuenta a travez de Cryptomonedas y he perdido la cuenta en reclamos cuantos con las constancias de mi ingreso sin lograr la devolución.
1 Incontables Reclamos via Telefonica”Sin Solución”
2Incontables Reclamos via Emails “ Sin Solución”
BITNOVO ESTAFA A TRAVEZ D CRYPTOMONEDAS
- BITNOVO SCAM BY CRYPTO -
Nota:
Soy un usuario como cualquier otro y solo reclamo por el dinero que BITNOVO ME HA ROBADO . Aclaro que no soy un bot, ni troll, etc.
View original mucha comisión
He ido expresamente a comprar una tarjeta de crypto por sus ventajas de “identificación fiscal” y nada, lo mismo que todas con KYC y encima te cobran un mordisco de comisión como ninguna otra… si lo se antes ( o me llego a leer toda la letra pequeña, culpa mía!) pero si lo llego a saber, no adquiero crypto con su sistema.
View original No lo uséis
Las comisiones son abusivas y encima te roban el dinero ya que yo me identifique y a los 6 meses me da un error y me piden que de más fotos a lo que le contestó que no y pierdo 50 euros que estaban en la cuenta sin duda la peor app para vender y comprar criptomonedas no se la instalen porque serán estafados
View original La mejor Wallet
Funciona genial gran equipo de soporte
View original Todo bien
Los uso para comprar y las guardo, por ahora todo correcto me da seguridad tener las claves
View original Buen diseño y fácil de usar
Muy contento con la app. Puedo comprar cryptomonedas desde la app y restaurar el wallet en cualquier otra aplicación con las 12 palabras de seguridad
View original Funciona perfectamente Wallet no custodio
Es un wallet no custodio, super fácil de usar. Muy contento con esta aplicación 100% recomendable. Olvidaros de páginas tipo binance, coinbase, etc. Ellos tienen el control de tus criptomonedas y el control lo tienes que tener tu.
View original Muy bueno y muy fácil
La verdad es que la app funciona bastante bien. Es muy sencilla y fácil.
Pero eso si. Guarden bien sus llaves privadas.
View original COMPLICADISIMO CUPONES
Debeis facilitar el cambio de cupones
View original Muy buena la idea de las tarjetas de regalo
Entrándole a las tarjetas como obrero al chupi
View original Risk factors
Updated: Jul 25, 2026
No risk factors are available