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BBitso Card logo

Bitso Card

Updated: Aug 7, 2026

Bitso Card is a Mastercard crypto-friendly debit card launched by Bitso for residents of Mexico, with virtual and physical cards. The card actually uses the Mexican peso balance in the user's Bitso/Nvio account and does not directly deduct or automatically sell crypto assets during merchant transactions. It previously supported online shopping, in-store card payments, subscription payments and ATM withdrawals, with management through the Bitso app. Bitso Card was fully discontinued on May 26, 2025 and can no longer be applied for or used.
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Card network
Mastercard
Product type
Crypto prepaid card
Card form
Virtual card
Operating status
Discontinued
KYC level
Full KYC
Commercial relationship
No commercial relationship
Risk score
60-69
Supported assets
BTC / ETH
Last updated
Aug 7, 2026

Official and company information

Issuer identity and company credentials

Founded in 2014, Bitso is a leading cryptocurrency exchange and Web3 financial infrastructure provider in Latin America. The platform has a large retail and corporate user base in Mexico, Brazil, Argentina, and Colombia, offering digital asset trading, Earn, over-the-counter (OTC) trading, and stablecoin-based B2B cross-border payments and cash flow management. Its core crypto custody and matching operations are carried out by an entity regulated by the Gibraltar Financial Services Commission (GFSC) and holding a DLT license.
Company / issuer
Bitso
Legal name
The Badger Technology Company Limited
Registered region
Gibraltar (GI)
Headquarters
Original墨西哥
Company type
Crypto exchange
Verification status
Verified
Issuer website
Official link
Application page
Application link

Card overview

Bitso Card formally launched in the Mexican market in 2023 with digital and physical cards connected to the Mastercard network. Unlike a Crypto Card that directly deducts cryptocurrency, it primarily settled transactions using the MXN electronic money balance in Bitso Wallet. Users could add Mexican pesos to the account through SPEI and other methods, then use the card at online, in-person, and international Mastercard merchants. The digital version was primarily intended for online shopping and subscriptions, while the physical version added contactless payments and ATM withdrawals. Pomelo provided card-issuing technology, physical card production and delivery, virtual card infrastructure, and risk controls. Bitso changed its product strategy in 2025 and permanently discontinued Bitso Card on May 26.
Mastercard card experienceRegional availabilityTerms may change
Notice: Bitso Card ceased service on 2025/05/26. Both digital and physical cards were permanently deactivated, and all subsequent purchase and payment requests could no longer be processed. Bitso shifted its business focus towards financial products that help users accumulate and manage assets. Existing cardholders were instructed to replace subscription and recurring payment methods linked to Bitso Card before the deactivation date.

Card variants and fee differences

Compare verified fee records across card forms and tiers

Bitso Card
Card formVirtual card
Fees
Monthly fee
Free
No maintenance fee before shutdown
Card issuance fee
Free
Card issued free of charge
ATM fee
Free
ATM operators may charge additional fees
Foreign exchange fee
Top-up fee
Free
MXN balance used directly
Failed transaction fee
Rewards
Cashback
Crypto cashback
1.25%
Cashback based on spending tier
Staking rewards
Staking APR
Welcome bonus
1.25%
First two months after card issuance
Referral bonus
Limits
Daily spending limit
Monthly spending limit
ATM withdrawal limit
Card network

Fees may vary by region, card tier, and official policy. Verify the latest official terms.

Regions and China applicability

Application status based on public sources, official policy, and user reports. This is not application advice.

Available regions

Applications or normal card activation are supported

1
No Open Regions
Evidence
Officially supported

Unsupported or restricted regions

Applications or features are unavailable or restricted

1
Global
Evidence
Officially restricted

Unconfirmed regions

Evidence is insufficient

0

No records

Evidence
Public sources

China applicability

The source text is retained below.

Original

1、中国大陆:不可申请,历史产品仅向墨西哥合资格居民开放;全部实体卡和虚拟卡已停用,当前不能用于线上或线下交易。

2、香港:不可申请,香港居民不符合历史墨西哥居民要求;已经发行的卡片也于2025年5月26日停止所有支付功能。

3、澳门:不可申请,产品历史申请范围不包括中国澳门;当前不存在有效开卡、激活、消费或补卡流程。

4、台湾:不可申请,台湾居民不具备历史申请资格;全部卡片现已停用,不能用于购物、订阅或 ATM 取现。

Updated: Jul 25, 2026

Policies may change at any time. Verify the latest issuer policy.

KYC requirements

Current identity-verification requirements and restrictions

KYC required

YesRequired

KYC level

Full KYCRequirement confirmed

Proof of address

YesRequired

Accepted documents

Valid Mexican official ID / CURP / Proof of address

Review time / regional limits

Automated verification is generally fast; abnormal documents or scan failures go to manual review.

KYC provider

Jumio/Sumsub

Updated

Jul 25, 2026

Payment compatibility

Support status and update date by payment scenario · Actual availability may vary by region, merchant, and issuer policy

Compatibility overview12 scenarios
Supported0
Not supported12
UpdatedAug 7, 2026

Wallet payments

Alipay

Not supported

Aug 7, 2026

Wallet payments

Apple Pay

Not supported

Aug 7, 2026

Cash services

ATM withdrawal

Not supported

Aug 7, 2026

AI tools

ChatGPT

Not supported

Aug 7, 2026

AI tools

Claude

Not supported

Aug 7, 2026

Wallet payments

Google Pay

Not supported

Aug 7, 2026

AI tools

Midjourney

Not supported

Aug 7, 2026

In-person payments

Offline POS

Not supported

Aug 7, 2026

Online shopping

Online shopping

Not supported

Aug 7, 2026

Wallet payments

PayPal

Not supported

Aug 7, 2026

Subscriptions

Subscription payment

Not supported

Aug 7, 2026

Wallet payments

WeChat Pay

Not supported

Aug 7, 2026

User reviews

Showing 10 approved reviews matched to this card

Newest first
Diego Maciasgoogle_play1 / 5

Bitso: Save and invest easily Google Play review - 1 star

Scam - go to other providers.
View original
benedito vicentegoogle_play1 / 5

Bitso: Save and invest easily Google Play review - 1 star

you people close my account and I still have my money in it why can't you refund me my money as you close my account . please refund my money
View original
Francisco Javier Lazarini Diaztrustpilot1 / 5

Muy mal lugar para invertir tenía…

Muy mal lugar para invertir tenía muchas posturas abiertas en criptomonedas y acciones, y de repente me las cerraron, con pérdidas, la mayoría. Pero ya me han hecho varias cosas malas, un retiro de dinero se perdió y no me resolvieron nada; y otro envío de criptomonedas que hice, se perdió y no me resolvieron nada tampoco! No les recomiendo esta empresa!
View original
John S Watt #90google_play5 / 5

Bitso: Save and invest easily Google Play review - 5 star

Please bring back the section that shows the daily return being generated.
View original
Isaac Peñagoogle_play1 / 5

Bitso: Save and invest easily Google Play review - 1 star

Es algo decente en acciones con usd pero de ahí cobran muchísima comisión, lo bueno es que es muy sencillo pero no lo vale tanto si quieres ganar dinero con ello no solo iniciar
View original
josepev_ytgoogle_play1 / 5

Bitso: Save and invest easily Google Play review - 1 star

Cobran la tasa de dólar a un precio que no es real, y uno hace el cambio de cuánto está el dólar a la moneda local y ahí si muestran que vale menos
View original
Juan Antonio Gonzalez Salinasgoogle_play5 / 5

Bitso: Save and invest easily Google Play review - 5 star

fantastic 😍😊
View original
Halcon1028app_store1 / 5

Pésimo servicio

Desde hace tiempo quiero retirar mi dinero, y no me deja, que está deshabilitado , muy mal servicio cuando busco la manera de sacar mi dinero !!
View original
Jacinto Sandovalgoogle_play5 / 5

Bitso: Save and invest easily Google Play review - 5 star

Great!
View original
Miguel Parragoogle_play5 / 5

Bitso: Save and invest easily Google Play review - 5 star

Very accurate and very user friendly.
View original

Risk factors

Updated: Aug 7, 2026

No risk factors are available