Available regions
Applications or normal card activation are supported
No Open Regions
- Evidence
- Officially supported
Card database / Mastercard / Crypto prepaid card
P
Payeer Card
Updated: Jul 28, 2026
The PAYEER Card is a multi-currency crypto prepaid debit card offered by PAYEER in its early days, officially named PAYEER Platinum MasterCard. It was available as a virtual card and a plastic physical card. Users could load funds from their PAYEER account, either in fiat currency or balances converted from crypto assets, onto the card for online shopping, in-store purchases, and ATM withdrawals settled in USD or EUR. The card program ceased issuance long ago; PAYEER's overall services were shut down in late 2025 due to an EU trading ban, and registration, card issuance, top-ups, and spending are currently unavailable.
Official and company information
Issuer identity and company credentials
The PAYEER brand operated through entities in Georgia, Estonia, Lithuania, and Paraguay. Before closure, the listed entity was PAYEER E.A.S., registered in Paraguay with registration number 80140848-2, but the Lithuanian Financial Crime Investigation Service confirmed that this Paraguayan entity was not registered as a crypto asset service provider in Lithuania and was not subject to its supervision. The historical PAYEER Platinum MasterCard was issued by Wave Crest Holdings Limited, a Gibraltar electronic money institution, under a Mastercard license, with PAYEER handling the wallet, balance conversion, and customer interface.
- Company / issuer
- Payeer
- Legal name
- UAB Payeer
- Registered region
- Lithuania (LT)
- Headquarters
- Original立陶宛维尔纽斯
- Company type
- Crypto exchange
- Verification status
- Verified
- Issuer website
- Official link
- Application page
- Application link
Card overview
PAYEER Platinum MasterCard used a separate prepaid balance model. Cardholders first had to hold or exchange USD or EUR in their PAYEER wallets and then transfer the balance into the card account. Merchant transactions did not deduct funds directly from an on-chain crypto wallet. The historical physical card supported a chip, PIN, online transactions, in-store payments, and ATM withdrawals. It was valid for three years and was offered in USD and EUR versions. Different top-up and ATM limits applied to unverified and verified users.
The card was issued by Wave Crest Holdings Limited and could historically be used across the Mastercard acceptance network. After the card network and issuer tightened card operations outside the European Economic Area in 2017, PAYEER stopped issuing new Mastercards and subsequently terminated the existing cards. The PAYEER wallet and trading platform continued operating for a time, but the EU placed Payeer on its transaction prohibition list in 2025, and the website now clearly states that the service is closed.
Mastercard card experienceRegional availabilityTerms may change
Notice: This card is no longer issued or usable. The Payeer official website login page states that the entire service was closed due to the European Union's nineteenth package of sanctions against Russia dated 2025/10/23. The website now only retains customer support contact details and balance-withdrawal arrangements. Users were instructed to withdraw their balances independently by 2026/01/05.
Card variants and fee differences
Compare verified fee records across card forms and tiers
P PAYEER Platinum MasterCard | |
|---|---|
| Card form | Virtual + physical card |
| Fees | |
| Monthly fee | Free Historically, no maintenance fee for three years |
| Card issuance fee | Free Free issuance and activation |
| ATM fee | 1.99 USD $3.50 when exchanging currencies; the terminal operator may charge an additional fee |
| Foreign exchange fee | 2.5% Charged for transactions in a currency other than the card currency |
| Top-up fee | — |
| Failed transaction fee | — |
| Rewards | |
| Cashback | — |
| Crypto cashback | — |
| Staking rewards | — |
| Staking APR | — |
| Welcome bonus | — |
| Referral bonus | — |
| Limits | |
| Daily spending limit | Unlimited Historically, no daily limit on purchases |
| Monthly spending limit | — |
| ATM withdrawal limit | 400 EUR $400 or €400/day; $2,000 or €2,000/day after verification; varies by identity tier |
| Card network |
Fees may vary by region, card tier, and official policy. Verify the latest official terms.
Regions and China applicability
Application status based on public sources, official policy, and user reports. This is not application advice.
Unsupported or restricted regions
Applications or features are unavailable or restricted
Global
- Evidence
- Officially restricted
Unconfirmed regions
Evidence is insufficient
No records
- Evidence
- Public sources
China applicability
The source text is retained below.
Original
1、中国大陆：不可申请，PAYEER 卡片及钱包服务均已停止；原虚拟卡和实体卡不能继续用于线上购物、线下刷卡、绑卡或 ATM 取现。
2、香港：不可申请，PAYEER 已关闭服务，原 Mastercard 无法继续充值或取得交易授权，剩余余额需联系支持团队处理。
3、澳门：不可申请，历史卡片已经失效，不能用于本地商户、境外网站、订阅服务或 ATM 现金提取。
4、台湾：不可申请，原 PAYEER 卡片与账户支付功能均已停止，只保留通过官方支持渠道处理历史账户余额的安排。
Updated: Jul 28, 2026
KYC requirements
Current identity-verification requirements and restrictions
KYC required
YesRequiredKYC level
Tiered KYCRequirement confirmedProof of address
YesRequiredAccepted documents
Passport / National ID card / Driver's license / Bank statement / Utility bill
Review time / regional limits
Basic documents can be processed quickly; additional verification and manual compliance review extend review.
KYC provider
Not disclosed
Updated
Jul 28, 2026
Payment compatibility
Support status and update date by payment scenario · Actual availability may vary by region, merchant, and issuer policy
Compatibility overview12 scenarios
Supported0
Not supported12
UpdatedJul 28, 2026
Wallet payments
Alipay
Not supported
Jul 28, 2026
Wallet payments
Apple Pay
Not supported
Jul 28, 2026
Cash services
ATM withdrawal
Not supported
Jul 28, 2026
AI tools
ChatGPT
Not supported
Jul 28, 2026
AI tools
Claude
Not supported
Jul 28, 2026
Wallet payments
Google Pay
Not supported
Jul 28, 2026
AI tools
Midjourney
Not supported
Jul 28, 2026
In-person payments
Offline POS
Not supported
Jul 28, 2026
Online shopping
Online shopping
Not supported
Jul 28, 2026
Wallet payments
PayPal
Not supported
Jul 28, 2026
Subscriptions
Subscription payment
Not supported
Jul 28, 2026
Wallet payments
WeChat Pay
Not supported
Jul 28, 2026
User reviews
Showing 10 approved reviews matched to this card
Desde diciembre 2025 no he obtenido…
Desde diciembre 2025 no he obtenido respuesta de payeer, me indicaron que iban a reembolsar y no me han dado respuesta, no es justo tanta espera, por favor revisar y solucionar.
View original PAYEER.COM OFFICIALLY STOLE OUR MONEY…
PAYEER.COM OFFICIALLY STOLE OUR MONEY , since 1st february the web dissapear , the support email not working anymore , since more of 3 months ago they send me a email saying my kyc was approved and i will receive my 800 usd but all was a lie , the web media is in silence , i dont know how many people was robbed by payeer.com but here on trustpilot no more of 500 complaints , PAYEEREXCHANGE is a scam too they ask the double you have on your payeer wallet for recover the original balance , THIS ARE THE PERSONS WHO STOLE OUR MONEY
Liubov Svezhentseva ,
Anton Stjopotškin ,
Ekaterina Olegovna Gorshkova ,
Sergey Mayzus ,
Kosolapova Evgenia Nikolaevna ,
Anton Stjopotškin, Estonia ,
Joseph Olatilewa Jaiyeola, Estonia ,
Ekaterina Olegovna Gorshkova, Russia ,
Liubov Svezhentseva, Russia ,
Kosolapova Evgenia Nikolaevna, Russia ,
Elena Kulbikova, Russia ,
Sergey Mayzus, Russia ,
Dmitri Allikas ,
Stanislav Lattu ,
PLEASE EVERYONE WHO READ THIS REPORT THIS SCAMMERS TO FBI , EUROPOL ,
FOR THIS PERSONS END IN JAIL SOON .
View original Its SCAM
i just merged my account. But they asked me to pay $50+ to activate my account!!! what activation? I just wanna get my OWN MONEY back. it is so obvious that this is a BIG SCAM
& by the way, its not payeerexchange.com
its payeer-exchange.io
View original Now I understand
Now I understand. Reactivation is the key word for successful withdraw in the new payeer system, I didn’t get it at the first time now I do, advice is the best thing you can get from someone who loves you. I know many people won’t understand this if I didn’t explain well enough. When I heard about the new payeer system I didn’t believe that much but at the same time I can’t lose my money just like that without giving it a try which I tried and first step was that I was asked to merge my account then here comes to the second step I was asked to verify my kyc which led to the third step account reactivation but I didn’t agree with the account reactivation process because I was asked to deposit into my account which I was not sure of if it will work if I deposited for my account reactivation so I left than I told my mom who is now 71 years old about it here was what she said to me ( TRYING IS NEVER A SIN BUT GIVING UP IS AND IT IS WHO GIVES UP HE/SHE IS THE LOSER ) so I understand the language cause I always believed the my mom is so wise, then I went back to the new payeer system and clarify things again with them and made the deposit this was how my account was activated immediately and I was able to withdraw my money back without wasting any time. I want to use the opportunity to say what a great mom you are to me your advice has helped me again and I knew it that you always knew the best
View original I won’t apologize to payeer now regardless that now they have given me my credit
I have say bad words about payeer on so many reviews platforms but i have no apology cause I won’t do that if they didn’t block my account for the first time but I will try to replace it all now that I have access my account with their new service payeer-exchange.io but I hope after I replace it, I won’t regret it
View original RELAUNCH - REFUND NOT RECEVEID (TICKET n°6931836)
Good morning,
I am contacting you regarding ticket n°6931836 relating to my withdrawal request.
Following the opening of this ticket, I was subjected to verifications that I carried out in accordance with the instructions of the support. I was then asked to provide my Ethereum and Bitcoin addresses to proceed with the refund, which I did immediately.
In the last message received, dated February 1, 2026, the support told me that my funds would be transferred within 14 working days. To date, February 21, 2026, I have still not received any deposit on my wallet and I have not received any payment confirmation.
This situation worries me deeply. In addition, when I tried to access the site a few days ago, it was no longer functional, which accentuates my concerns.
I would like to emphasize that the funds concerned represent all my savings, necessary to support my family. I am currently a tenant with almost two months of unpaid and I may receive notice. To feed my family, I am forced to go into debt while my money has been blocked for almost three months.
For about two months, I have multiplied the steps to recover these funds. I opened several tickets before, before focusing on the last one, as support had asked me. After many exchanges, I was finally confirmed that the payment would be made within 14 working days. To date, I still haven't received anything.
I left you an email regarding my situation, in the email there are screenshots of the exchanges with the support attached. This is the finance email
Looking forward to hearing from you soon, I thank you in advance for your attention to my request.
Last open Ticket: 6931836
View original I have finally learned an important…
I have finally learned an important lesson, and I am grateful that I did not learn it the hard way. After what happened with Payeer, I promised myself that I would never involve myself in anything related to cryptocurrency again. At the time, I had a total balance of $31,882 USD in my Payeer wallet. When the platform shut down, I immediately contacted their support team. I was instructed to apply for a withdrawal request, which I did successfully. I was informed that my funds would be released within 14 working days. However, after the 14 working days had passed, I received nothing. I attempted to contact them again, but there was no response—not even to a simple “Hello.” This situation caused me serious concern, and I almost believed that I had lost everything.
Despite this, I refused to give up. I strongly believe that giving up means losing, so I decided to carry out my own research. During this process, I discovered that Payeer had recreated its services under a new domain: payeer-exchange.io. I contacted the new platform and was instructed to merge my account. I followed all the required procedures carefully and completed the verification process as directed. Through this process, I was finally able to recover my funds. Today, I can confidently say that my issue with Payeer has been fully resolved, and all my USD funds have been successfully restored.
View original This is truly great news for all of us. I merged my old payeer account to the new payeer account (payeer-exchange.io) and I was able to see my funds again
This is truly great news for all of us. Payeer, supported by operations in the United States and Russia, has launched a new website that allows users to withdraw their funds successfully. I tested it personally this morning, and everything worked perfectly.
All I needed to do was merge my old payeer account to regain access. After completing the merge, I was able to log in successfully, and all of my tokens were intact. I then reactivated my account, and once the process was complete, I was able to withdraw my funds without any issues.
This is an amazing development. Thank you very much, payeer-Exchange.io.
View original El día 3 de febrero
El día 3 de febrero
El día 3 de febrero, la plataforma Payeer cerró completamente su página web y todas sus direcciones de correo electrónico oficiales, dejando a millas de usuarios en todo el mundo sin acceso a sus cuentas y sin posibilidad de retirar sus fondos.
En mi caso personal, la pérdida asciende a USD 750, pero existen millas de afectados y el monto total retenido podría alcanzar millones de dólares a nivel global.
Es importante aclarar que, antes del cierre definitivo, la plataforma ya no operaba con normalidad y los retiros estaban bloqueados. Esto significa que los usuarios no podían disponer de su dinero, lo que podría configurar una retención indebida de fondos y no simplemente un problema técnico o comercial.
He intentado comunicarme con las autoridades de mi país sin obtener respuesta. Asimismo, me contactó con autoridades de Estonia y Lituania, países donde, según información pública, los directivos de Payeer residían, operaban o estaban registrados.
Dada la magnitud del caso y el posible carácter penal de los hechos, es fundamental que los damnificados:
Reúnan toda la documentación posible (capturas de saldo, comprobantes, correos, historial de transacciones).
Presenten denuncias formales en sus países.
Denuncien también ante las autoridades de Estonia y Lituania.
Se organicen para evaluar acciones legales conjuntas.
📍 Dónde denunciar
Estonia NO PUSE LOS MAIL PORQUE REDDIT NO LO PERMITE
Policía y Guardia Fronteriza (Cybercrime Unit)
🇱🇹 Lituania
Policía de Lituania (delitos informáticos)
Policía de Vilnius (capital de Lituania) ACA ESTAN REGISTRADOS Y VIVEN TAMBIEN PARTE.
También puede denunciarse ante:
Servicio de Investigación de Delitos Financieros de Lituania (FNTT)
Es importante que las autoridades expliquen públicamente qué ocurrió con Payeer, cuál es la situación legal de la empresa y qué pasó con los fondos de los usuarios. Cuantas más denuncias formales existan, mayores serán las posibilidades de que se inicie una investigación seria y coordinada.
Invito a todos los damnificados a compartir información verificable ya mantenerse organizados para avanzar en acciones legales conjuntas.
View original app.payeer-exchange.io
app.payeer-exchange.io
Is this site real?
Or is it a scam site? Please help
View original Risk factors
Updated: Jul 28, 2026
No risk factors are available